Announcements

Help Wizard

Step 1

NEXT STEP

Login question

Login question

I lent my account to a friend, and we stopped talking, but she keeps logging into my account. I changed the password and even tried closing all devices, but she's still logging in. What can I do?

 

Le presté mi cuenta a una amiga y dejamos de hablar, pero sigue entrando. Cambié la contraseña e incluso intenté cerrar todos los dispositivos, pero sigue entrando. ¿Qué puedo hacer?

 

Reply
1 Reply

Hey @ktns8,

 

Thanks for reaching out!

It's very odd that someone might be logging in to your account when you've changed your password. There's something off here for sure, so let's do our best to secure the account.

 

First off, make sure to change the password of your associated email address. After this is done, go to this FAQ article and follow the steps under "Still have access to your account?". 

This should help you out but make sure to let us know in case anything odd continues to happen on your end.

 

P.S. Keep in mind that it is not recommended for users to share their account details with anyone else.

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random