Hey @Andizipiert

 

Thanks for getting back to us and letting us know. 

 

As it seems the issue only occurs when your phone connects to a Bluetooth device, we'd like to try a few more steps to narrow this down further. 

 

First up, could you try resetting your Bluetooth settings? You just need to go to Settings > System > Reset options > Reset Wi-Fi & Bluetooth. Keep in mind that this will remove all paired devices, so you'll need to re-pair them afterward. 

 

After following those steps, perform a clean reinstall of the app again and check if the issue persist when you connect to a single Bluetooth device only. 

 

If the aforementioned steps don't do the trick, could you check if the same happens when playing your downloaded content in Offline mode

 

We'll be waiting for your reply. 

EniModerator
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