Looking for the Enterprise guide? You can find that version of the article here.
Frame.io Version 4 is our most powerful and flexible version yet — built to streamline creative collaboration and elevate your workflows. As part of this update, we wanted to outline how this update may impact your Free, Pro, or Team plan account.
In this article, we’ll cover what’s new to the latest version of Frame.io, how to update, what to expect when updating, and what’s changing between versions.
Want to quickly compare Frame.io V4 and Legacy features? View our feature comparison chart here.
What's new to V4?
The latest version of Frame.io introduces a lot of new features, a brand new redesigned UI, and many more improvements to the performance and functionality of Frame.io. Below are some key features that makes the Frame.io V4 so great!
Share Links: Create captivating presentations for client review and delivery with custom colors, your logo, layout, and view configurations. Learn more about Share Links
Custom Metadata: Tag, track, and organize your media with custom or 32 out-of-the-box metadata fields. Learn more about Metadata
Collections: Group and sort media assets into Collections to craft the perfect workflow for your team. Learn more about Collections
Transcription: Generate automated transcripts and captions from spoken dialogue in video and audio files. Learn more about Transcription
Increased Storage: Utilize even more base storage on Frame.io V4, starting with 2TB for Pro plans and 3TB for Team plans, plus an additional 2TB per member. Learn more about Increased Storage
Additional features
Review additional new and improved features in the latest version of Frame.io below.
Collaboration/Playback
Integrations
How to update to the latest version of Frame.io
If your account is eligible for our latest version, you will see a banner at the top of your account which brings you to the modal to upgrade, or you can initiate the update from your account dropdown menu. You must be either an Owner or an Admin to make the update.
If you want to know more about the process of updating your account from Legacy to our latest version, V4, review the information in this article here.
What to expect when updating to the latest version of Frame.io
Here are some key things to look out for when updating your account from Legacy to V4.
User Roles
User roles and permissions are one of the bigger shifts in our latest version that you will want to be aware of. When updating to our latest version, some of your users will have updated user roles with comparable permissions. The chart below will show you how your users will map over.
Frame.io user migration chart
Legacy (V3) Role | V4 Role | V4 Role Definition | V4 Resource Role (if | Access after migration |
Account Owner | Account Owner | Each account has one owner that has access to view and change all content and settings within the account. | N/A | Inherits access to the Workspace and all Projects (including Restricted resources) |
Account Admin | Content Admin | Content Admins can see all content and adjust content settings within the account, but cannot update plans or billing. | N/A | Inherits access to the Workspace and all Projects (including Restricted resources) |
Team Manager | Member | These users can manage their profile and notification settings and are granted specific levels of access to the resources within the account. | Full Access on Workspace | Invited directly to the Workspace (Team) they were a Team Manager on in Legacy. |
Team Member | Member | [Same as above] | Full Access on Workspace | Invited directly to the Workspace (Team) they were a Team Member on in Legacy |
Collaborator | Member | [Same as above] | Edit permission on Project(s) | Invited directly to any/all Projects they were a Collaborator on in Legacy |
Member Permissions
Admins give Members specific permissions on resources, giving more granular control on what Members are allowed to do within your Workspace and Projects. Resource permission options are:
Full Access: Manage all resources within the project
Edit & Share: Manage resources, download, and share
Edit: Manage resources; download and share privileges are revoked
Comment Only: View and comment on the relevant resources
View Only: View relevant resources
A further breakdown of what each member resource permission can do is as follows:
Resource permissions for Members
| Full Access | Edit & Share | Edit | Comment Only | View Only |
Can edit settings on resources | Yes | No | No | No | No |
Can add new paid seats to the account | Yes | No | No | No | No |
Can grant access to the resource to other users and control their permissions | Yes | No | No | No | No |
Can share and download content from Frame.io | Yes | Yes | No | No | No |
Can add, update, remove, delete assets, folders and C2C connections | Yes | Yes | Yes | No | No |
Can comment, annotate and upload attachments on assets | Yes | Yes | Yes | Yes | No |
Can view assets (including comments made on assets) | Yes | Yes | Yes | Yes | Yes |
Learn more about user permissions (including an expanded comparison chart) here.
Workspaces and Projects
A new term to learn in Frame.io V4 is Workspaces, or what was once known as Teams in Legacy Frame.
All the Teams and Projects that you had access to in Legacy will be accessible via the new Workspace homepage. Private Projects (called Restricted Projects in V4) will retain their privacy and, upon updating, all Members must be invited back to them to gain access.
Share links
Share links is the new terminology in V4 for Review and Presentation links.
All Review and Presentation links will be migrated to V4, and any comments made on assets in those links will be reflected in the assets in V4. Users will still be able to access their Review and Presentation links, as well as delete or disable the links. See below steps for an overview of how to access the links.
Click into All Share Links in the bottom-left Share tab and at the top-center of your Project page, there will be a dropdown listed as All Shares which will contain all the migrated Legacy Review and Presentation links.
Note: These Legacy Shares will not be configurable within V4. However, you can go to the link's three-dot menu and select Duplicate as V4 Share to modify the new Shares. This will create a new V4 share (with a new URL) using all the assets that were in the Review or Presentation link.
Commenting
For Team plans with Legacy Team Only Comments, those comments (now known as Internal Comments) will be hidden by default when updating to the latest version of Frame.io.
If an Owner or Admin would like to restore these comments, they can simply reach our to our Support team who will be able to restore Legacy Team Only Comments to become V4 Internal Comments, allowing all members of the Project/Workspace to view/access.
What's changing?
There are some features from Legacy that will not be in the latest version of Frame.io. There are also some things that, after updating, you'll want to make sure are accurate. We want to make sure you're aware of these changes as we continue to improve your V4 experience over time. Below are some key features worth noting coming into V4 from Legacy.
Note: A number of the features listed below and more may be released on Frame.io V4 through future updates as we continue to enhance the product. If you need a core feature listed below to operate your current workflow, consider reaching out to our support team to understand what updating to the latest version means for you.
Integrations
Adobe After Effects integration will not be supported.
DaVinci Resolve will not be supported in Frame.io V4. Users can still upload their assets to Resolve and import Frame.io comments in EDL format.
Creating new V4 projects from within the Final Cut Pro Share Destination or browsing your V4 account will not be supported. Uploading via the Frame.io Mac App will be compatible with Frame.io V4 though.
Vimeo and Dropbox integrations will not be supported in Frame.io V4.
CaptureOne will not be supported in Frame.io V4.
Managing Media
Inbox is not currently supported but is in progress.
Playback/Commenting
Carousel Viewer is not currently supported.
Notifications
Join requests into Workspaces and Projects are not supported.
Project Notifications are now general notifications featured in your Account Settings.
The Slack Project notification integration will work for Legacy connections, but is not currently able to manage or support new connections.
Access & Invites
Workspaces (previously Teams in Legacy) are converted to "Restricted" by default when updated.
Public Project link invite will not be supported.
Join/Leave Project will not be supported.
API
API is available in early access in Frame.io V4.
Note: As of June 3, 2025, API is available in early access for all customers. This includes webhooks and custom actions, with self-service API coming soon. To learn more and how to get set up, visit our API Getting Started Guide.
Users & Resource Management
Archival Storage will not be supported going forward. Storage will be just one source now, with the ability to set active and inactive Projects.
Allocations (Storage/User limits) will not be supported.
Camera to Cloud (C2C)
Friendly File playback will not be supported.
Frame.io V4 Enterprise exclusive features
There are a number of exclusive features in Frame.io V4 just for our Enterprise tier customers, similar to Frame.io Legacy, including:
Unlimited Watermarking
Secure Sharing
Single Sign-On (SSO)
Multiple Workspaces
...and much more!
If you're interested to learn more, visit our Enterprise page and reach out to a sales rep or our Enterprise knowledge base to learn more on your own.