Administer Adobe Acrobat Sign via Adobe Admin Console

Log in to the Adobe Admin Console as one of these administrator roles:

• System administrator
• Product administrator (for Acrobat Sign)
• Product Profile administrator (For the Acrobat Sign product profile)

Navigate to the Products page and expand the Document Cloud menu.

Select the more icon (...) and pick Assign users to product from the submenu.

The Add users to this product page loads:

• Type the email address of the user you want to entitle.
  • A list is displayed of the users in your account that match the string you type. For email addresses, this should be one user.
  • If the email is not found within your account, an option to create a new user is provided. You can add the user's first and last name at this time.
• Save the user.

Select the Products button under the user's email and check the product profile you want to entitle the user to.

Apply the changes when done.

The page refreshes to show the entitlement(s) listed under the user. 

Select the PRODUCT ROLE drop-down field and select the role the user has within the Acrobat Sign product:

• User - A default user with no admin authority at the group or account levels.
• Acrobat Sign Account Admin - An admin capable of configuring the settings at the account and (all) group levels.
• Acrobat Sign Account and Privacy Admin - And Account-level admin with the additional authority to access the privacy tools for user and content deletion (e.g., GDPR compliance).

Save the configuration when done.

A success message displays when the user rights have been updated:

Log in to the Adobe Admin Console as an administrator

Navigate to the Users tab and search for the email address of the user you want to edit.

Select the View details icon for the user to open the right context menu.

Select the More options icon (...) in the Products section of the user's profile and pick the Edit products option.

Expand the PRODUCT ROLE drop-down field and select the user's new role.

Save the profile when done.

A success message displays when the user rights have been updated, and the user in Acrobat Sign is updated with the new role authority.