48,128 questions with Community Center | Not monitored tags
Microsoft voucher for GH-300
I wanted to follow up on a voucher request that I have raised on 27th Oct for GH-300. It's been a while, and I haven't received it yet. Could you please check the status of the voucher and let me know as there is a time limit to use the voucher within 15…
Community Center | Not monitored
Jak przenieść profil certyfikacji MS pomiędzy prywatnymi kontami w domenie @outlook.com
Jak przenieść profil certyfikacji MS pomiędzy prywatnymi kontami w domenie @outlook.com? Chciałbym scalić profil certyfikacyjny.
Community Center | Not monitored
I need to reschedule my MS-900 exam
Hi, I previously rescheduled my MS-900 exam through Microsoft Learn, but now the appointment does not appear in my credentials dashboard. Pearson VUE redirects me back to Microsoft Learn, so I cannot manage the booking. Please assist in locating and…
Community Center | Not monitored
Requesting to reschedule my AZ -104 Exam
Hi team, I have scheduled my AZ 104 exam today by 4:15 pm but due to lot of work and continue call I was not able to attend the exam. This exam is very important for me. So please help me out with rescheduling certification exam i.e.,…
Community Center | Not monitored
please remove 'middle name' from my profile - setting
please remove 'middle name' from my profile - setting: currently: first_name(jian), middle_name(jian), last_name(chen) Request move middle name, then final name will be: Chen Jian (not Chen Jian Jian) Moved from: Microsoft Security | Microsoft…
Community Center | Not monitored
Xbox / MS store inaccessible
I am having trouble with my location settings on my Xbox - I cannot purchase from the South African MS store - simply just says update your region. I have. I have gone through every required step needed to ensure that my region / location is 100% correct…
Community Center | Not monitored
Unable to view my certificate
Hi Team, I gave my AZ 900 Azure fundamentals exam yesterday and I got in the end that I have cleared the exam even I have received the email for the same stating congratulation you have cleared the exam. But when I am going in my profile to…
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Dp-600 voucher not received - Fabric Data Days challenge
Hello Microsoft Certification Support Team, I completed the Microsoft Fabric Data Days DP-600 “Get Certified” challenge on November 17, 2024, and I also submitted the voucher request form successfully. However, I have not yet received my exam voucher,…
Community Center | Not monitored
Two microsoft profile accounts are created for the same email account
Two Microsoft profile accounts are associated with the same Gmail account. Since I have joined the new organization and I have linked the corporate account to my personal email id. I am not able to see certificates/credentials now, but I can access…
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certification renewal issue
Hello Team, I passed the AZ-400 exam on December 7, 2024. I also passed the AZ-204 renewal assessment on July 7, 2025, and my AZ-204 certification is currently active. However, my Microsoft Certified: DevOps Engineer Expert certification is incorrectly…
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Missed Azure AI-102 Exam Due to Illness — Request to Reschedule / Exception
I am writing because I was unable to attend my scheduled Azure exam due to a sudden illness. Below are the details of my scheduled exam: Exam name and code: [AI‑102] Scheduled date and time: [07/12/2025 07:45 MA CET] Candidate / Microsoft Learn…
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Legal name for certification
I am writing because your platform does not allow me to add the character "ł" in the 'Legal Name' field, which is part of both my first and last name. I kindly request a prompt reply because, to my knowledge, the correctness of this data is…
Community Center | Not monitored
Unexpected error Show Exam Start Time
Dear Support Team My Microsoft Learn Account Under Credentials Under Certifications Under My Exam Already Appointment 08/12/2025 Indian Time 5:15 PM But Click On Go to Exam Then Transfer to Pearson Vue Form After Fill Up Then Click on Submit Show Error…
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Fixing my name in profile
Hi I am trying to correct my name in the profile section and I having issues. Please help me. I have an exam to attempt today. Thanks and regards Abhay Ambegaonkar
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Not Updated Transcript
My MCT transcript has not been updated. I took the Microsoft Excel (Microsoft 365 Apps) exam on 14 April 2025, but the certificate does not appear in my transcript. Please kindly assist in resolving this issue.
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How do I retake an ONLINE exam
Kindly assist on how do I retake a failed exam. I took my first exam now i need to retake again. What are the procedures Moved from Microsoft Copilot | Other
Community Center | Not monitored
Support Escalation
How can I escalate a support request beyond the in-effective first tier?
Community Center | Not monitored
i am unable to login via personal laptop in order to take exam, getting below pop up you dont have any passkeys saved
Hi i have scheduled AZ-500 exam but i am unable to login via personal laptop in order to take exam, getting below pop up as you dont have any passkeys saved .Please note that i have my organisation id merged with personal id however i don't remember…
Community Center | Not monitored
PL 300 - Certifications badge missing after exam clearance
Hi Team, I had exam scheduled on 6th Dec for PL 300 with the email id : <Mod remove PII> In Personavue i have cleared the exam and scored 892 but i did not get any badge or certifications till yet. Please help me with this , My Candidate id is :…
Community Center | Not monitored
How to connect a certification to my Learn profile?
I took a certification exam to earn my Microsoft Excel Expert (Office 2019) certification on December 11 2024 via Certiport. Is there a way to connect that to my Microsoft learn profile to get that certification renewed?