Hackers (1995)

Our third film is from 1995, directed by Iain Softley.

Hackers is about a group of teenage computer hackers, of the ethical / playful type who are driven by curiosity and cause no harm — well, not to anyone who doesn’t deserve it. One of these hackers breaks into the “Gibson” computer system of a high profile company and partially downloads what he thinks is an unimportant file as proof of his success. However this file is actually a disguised worm program, created by the company’s own chief of computer security to defraud the company of millions of dollars. The security chief tries to frame the hackers for various computer crimes to cover his tracks, so the hackers must break back into the system to download the full worm program and reveal the true culprit.

The film was made in the time before Facebook when it was common to have an online identity, or at least an online handle (nick), distinct from the real world. Our teenage hacker protagonists are:

  • Crash Override, real name Dade.
  • Acid Burn, real name Kate.
  • Cereal Killer, Lord Nikon, and Phantom Phreak, real names not given.
  • Joey, the most junior, who doesn’t have a handle yet.

As hackers they don’t have a corporate budget, so use a variety of personal computers rather than the expensive SGI workstations we saw in the previous films. And since it’s the 1990s, their network connections are made with modems over the analog phone system and important files will fit on 1.44 megabyte floppy disks. 

The Gibson, though, is described as “big iron”, a corporate supercomputer. Again this was the 1990s when a supercomputer would be a single very big and very expensive computer, not thousands of PC CPUs and GPUs jammed into racks as in the early 21st C. A befitting such an advanced piece of technology it has a three dimensional file browsing interface which is on display both times the Gibson is hacked.

First run

The first hack starts at about 24 minutes. Junior hacker Joey  has been challenged by his friends to break into something important such as a Gibson. The scene starts with Joey sitting in front of his Macintosh personal computer and reviewing a list of what appear to be logon or network names and phone numbers. The camera flies through a stylised cyberspace representation of the computer network, the city streets, then the physical rooms of the target company (which we will learn is Ellingson Minerals), and finally past a computer operator sitting at a desk in the server room and into the 3D file system. This single “shot” actually switches a few times between the digital and real worlds, a stylistic choice repeated throughout the film. Although never named in the film this file system is the “City of Text” according to the closing credits.

Joey looks down on the City of Text. Hackers (1995)

The file system is represented as a virtual cityscape of skyscraper-like blocks. The ground plane looks like a printed circuit board with purple traces (lines). The towers are simple box shapes, all the same size, as if constructed from blue tinted glass or acrylic plastic. Each of the four sides and the top shows a column of text in white lettering, apparently the names of directories or files. Because the tower sides are transparent the reverse facing text on the far sides is also visible, cluttering the display.

This 3D file system is the most dynamic of those in this review. Joey flies among the towers rather than walking, with exaggerated banking and tilting as he turns and dives. At ground level we can see some simple line graphics at the left as well as text.

Joey flies through the City of Text, banking as he changes direction. Hackers (1995)

The city of text is even busier due to animation effects. Highlight bars move up and down the text lists on some panes. Occasionally a list is cleared and redrawn top to bottom, while others cycle between two sets of text. White pulses flow along the purple ground lanes and fly between the towers. These animations do not seem to be interface elements. They could be an indicator of overall activity with more pulses per second meaning more data being accessed, like the blinking LED on your Ethernet port or disk drive. Or they could be a screensaver, as it was important on the CRT displays of the 1990s to not display a static image for long periods as it would “burn in” and become permanent.

Next there is a very important camera move, at least for analysing the user interface. So far the presentation has been fullscreen and obviously artificial. Now the camera pulls back slightly to show that this City of Text is what Joey is seeing on the screen of his Macintosh computer. Other shots later in the film will make it clear that this is truly interactive, he is the one controlling the viewpoint.

Joey looks at a particular list of directories/files on one face of a skyscraper. Hackers (1995)

I’ll discuss how this might work later in the analysis section. For now it’s enough to remember that this is a true file browser, the 3D equivalent of the Macintosh Finder or Windows File Explorer.

While Joey is exploring, we cut to the company server room. This unusual activity has triggered an alarm so the computer operator telephones the company security chief at home. At this stage we don’t know that he’s evil, but he does demand to be addressed by his hacker handle “The Plague” which doesn’t inspire confidence. (The alarm itself shows that a superuser / root / administrator account is in use by displaying the password for everyone to see on a giant screen. But we’re not going to talk about that.) 

Joey wants to prove he has hacked the Gibson by downloading a file, but by the ethics of the group it shouldn’t be something valuable. He selects what he thinks will be harmless, the garbage or trash directory on a particular tower. It’s not very clear but there is another column of text to the right which is dimmed out.

Joey selects the GARBAGE directory and a list of contents appears. Hackers (1995)

There’s a triangle to the right of the GARBAGE label indicating that it is a directory, and when selected a second column of text shows the files within it. When Joey selects one of these the system displays what today would be called a Live Tile in Windows, or File Preview in the Mac Finder. But in this advanced system it’s an elaborate animation of graphics and mathematical notation.

Joey decides this is the file he wants and starts a download. Since he’s dialled in through an old analog phone modem, this is a slow process and will eventually be interrupted when Joey’s mother switches his Macintosh off to force him to get some sleep.

Joey looks at the animation representing the file he has chosen. Hackers (1995)

Physical View

Back in the server room of Ellingson Minerals and while Joey is still searching, the security chief AKA “The Plague” arrives. And here we clearly see that there is also a physical 3D representation of the file system.

The Plague makes a dramatic entrance into the physical City of Text. Hackers (1995)

Just like the virtual display it is made up of rectangular towers made of blue tinted glass or plastic, arranged on a grid pattern like city skyscrapers. Each is about 3 metres high and about 50cm wide and deep. Again matching the virtual display, there is white text on all the visible sides, being updated and highlighted. However there is one noticeable difference, the bottom of each tower is solid black.

What are the towers for? Hackers is from 1995, when hard drives and networked file servers were shoebox- to pizza-box-sized, so one or two would fit into the base of each tower. The physical displays could be just blinkenlights, an impressive but not particularly useful visual display, but in a later shot there’s a technician in the background looking at one of the towers and making notes on a pad, so they are intended to show something useful. My assumption is that each tower displays information about the actual files being stored inside, mirroring the virtual city of text shown online.

When he reaches the operator’s desk, The Plague switches the big wall display to the same 3D virtual file system.

The Plague on the left and the night shift operator watch what Joey is doing on a giant wall screen. Hackers (1995)

He uses an “echo terminal” command to see exactly what Joey is doing, so sees the same garbage directory and that the file is being copied. We’ll later learn that this seemingly harmless file is actually the worm program created by The Plague, and that discovering it had been copied was a severe shock. Here he arranges for the phone connection to be traced and Joey questioned by his government friends in the US Secret Service (which at the time was responsible for investigating some computer security incidents and crimes), setting in motion the main plot elements.

Tagged: animated, architecture, big screens, busted!, control room, cyan, doorway, drama, eavesdropping, emergency, flashing, flying, glow, hacking, industrial espionage, labeling, monitoring, navigating, orange, purple, security, surveillance, terminal, translucency, translucent display, wall interface

Second run

After various twists and turns our teenage hackers are resolved to hack into the Gibson again to obtain a full copy of the worm program which will prove their innocence. But they also know that The Plague knows they know about the worm, Ellingson Minerals is alerted, and the US Secret Service are watching them. This second hacking run starts at about 1 hour 20 minutes.

The first step is to evade the secret service agents by a combination of rollerblading and hacking the traffic lights. (Scenes like this are why I enjoy the film so much.) Four of our laptop-wielding hackers dial in through public phone booths. The plan is that Crash will look for the file while Acid, Nikon, and Joey will distract the security systems, and they are expecting additional hacker help from around the world.

We see a repeat of the earlier shot flying through the streets and building into the City of Text, although this time on Crash’s Macintosh Powerbook.

Crash enters the City of Text. Hackers (1995)

It seems busier with many more pulses travelling back and forth between towers, presumably because this is during a workday.

The other three start launching malware attacks on the Gibson. Since the hacking attempt has been anticipated, The Plague is in the building and arrives almost immediately.

The Plague walks through the physical City of Text as the attack begins. Hackers (1995)

The physical tower display now shows a couple of blocks with red sides. This could indicate the presence of malware, or just that those sections of the file system are imposing a heavy CPU or IO load due to the malware attacks.

This time The Plague is assisted by a full team of technicians. He primarily uses a “System Command Shell” within a larger display that presumably shows processor and memory usage. It’s not the file system, but has a similar design style and is too cool not to show:

The Plague views system operations on a giant screen, components under attack highlighted in red on the right. Hackers (1995)

Most of the shots show the malware effects and The Plague responding, but Crash is searching for the worm. His City of Text towers show various “garbage” directories highlighted in purple, one after the other.

Crash checks the first garbage directory, in purple. Other possible matches in cyan on towers to the right. Hackers (1995)

What’s happening here? Most likely Crash has typed in a search wildcard string and the file browser is showing the matching files and folders.

Why are there multiple garbage directories? Our desktop GUIs always show a single trashcan, but under the hood there is more than one. A multiuser system needs at least one per user, because otherwise files deleted by Very Important People working with Very Sensitive Information would be visible, or at least the file names visible, to everyone else. Portable storage devices, floppy disks in Hackers and USB drives today, need their own trashcan because the user might still expect to be able to undelete files even if it has been moved to another computer. For the same reason a networked drive needs its own trashcan that isn’t stored on the connecting computer. So Crash really does have to search for the right garbage directory in this giant system.

As hackers from around the world join in, the malware effects intensify. More tower faces, both physical and digital, are red. The entire color palette of the City of Text becomes darker.

Crash flies through the City of Text, a skyscraper under siege. Hackers (1995)

This could be an automatic effect when the Gibson system performance drops below some threshold, or activated by the security team as the digital equivalent of traffic cones around a door. Anyone familiar with the normal appearance of the City of Text can see at a glance that something is wrong and, presumably, that they should log out or at least not try to do anything important.

Crash finds the right file and starts downloading, but The Plague hasn’t been fully distracted and uses his System Command Shell to disconnect Crash’s laptop entirely. Rather than log back in, Crash tells Joey to download the worm and gives him the full path to the correct garbage directory, which for the curious is root/.workspace/.garbage (the periods are significant, meaning these names should not normally be displayed to non-technical users).

We don’t see how Joey enters this into the file browser but there is no reason it should be difficult. Macintosh Finder windows have a clickable text search box, and both the Ubuntu Desktop Shell and Microsoft Windows start screen will automatically start searching for files and folders that match any typed text.

Joey downloads the worm, this time all of it. The combined malware attacks crash The Gibson. Unfortunately the secret service agents arrive just in time to arrest them, but all ends well with The Plague being exposed and arrested and our hacker protagonists released.

Tagged: 3D rendering, animation, architecture, big screens, blue, bright is more, call to action, color cue, command and control, control room, crisis, cyan, dark, defense, flashing, flowing, flying, glow, hacking, industrial espionage, keyboard, mission, motion cue, navigating, nerdsourcing, personal computer, red, red is warning, search, search, status indicator, threshold alert, translucency, translucent display, trap, trash, wall mounted, yellow

Analysis

How believable is the interface?

The City of Text has two key differences from the other 3D file browsers we’ve seen so far.

  1.  It must operate over a network connection, specifically over a phone modem connection, which in the 1990s would be much slower than any Ethernet LAN.
  2. This 3D view is being rendered on personal computers, not specialised 3D workstations. 

Despite these constraints, the City of Text remains reasonably plausible.

Would the City of Text require more bandwidth than was available? What effect would we expect from a slow network connection? It’s a problem when copying files, upload or download, but much less so for browsing a file system. The information being passed from the Gibson to the 3D file browser is just a list of names in each directory and a minimal set of attributes for each, not the file contents. In 1995 2D file browsers on personal computers were already showing icons, small raster images, for each file which took up more memory than the file names. The City of Text doesn’t, so the file data would certainly fit in the bandwidth available.

The flying viewpoint doesn’t require much bandwidth either. There is no avatar or other representation of the user, just an abstract viewpoint. Only 9 numbers are needed to describe where you are and what you’re looking at in 3D space, and predictive techniques developed for games and simulations can reduce the network bandwidth required even more.

Networked file systems and file browsers already existed in 1995, for example FTP and Gopher, although with pure text interfaces rather than 3D or even 2D graphics. The only missing component would be the 3D viewpoint coordinates.

PCs in the 1990s, especially laptops, rarely had any kind of 3D graphics acceleration and would not have been able to run the Jurassic Park or Disclosure 3D file browsers. The City of Text, though, is much less technically demanding even though it displays many more file and folder names.

Notice that there is no hidden surface removal, where the front sides of a 3D object hide those that are further away. There’s no lighting, with everything rendered in flat colors that don’t depend on the direction of the sun or other light sources, and no shadows. There are no images or textures, just straight lines and plain text. And finally everything is laid out on an axis-aligned grid; meaning all the graphics are straight up/down, left/right, or forwards/back; and all the towers and text are the same size. Similar shortcuts were used in 1990s PC games and demo scene animations, such as the original Doom in which players could look from side to side but not up or down.

I’m not saying that the City of Text on a 1990s PC or laptop would be easy, especially on Joey’s Macintosh LC, but it is plausible.

Alas the worm animation shown when that particular file is selected is not possible. We see fractal graphics and mathematical notation in 3D, and it’s a full screen image rather than a simple file icon. Whether it’s a pre-rendered animation or being generated on the fly there’s way too much to push through a modem connection, even though at the time “full screen” meant a lot less pixels than now in the 21st C.

The physical towers were also not possible. Three metre high flat screen displays didn’t exist in 1995, and I don’t see how that many projectors could be installed in the ceiling without interfering with each other.

How well does the interface inform the narrative of the story?

Hackers is a film all about computers and the people who work with them, and therefore must solve the problem (which still exists today) of making what is happening visible and understandable to a non-technical audience. Director Iain Softley said he wanted a metaphorical representation of how the characters perceived the digital world, not a realistic one. Some scenes use stylised 2D graphics and compositing to create a psychedelic look, while the 3D file browser is meant to be a virtual equivalent to the physical city of New York where Hackers is set. At least for some viewers, myself included, it works.

The worm animation also works well. Joey is looking for an interesting file, a trophy, and the animation makes it clear that this is indeed an extraordinary file without needing to show the code.

The physical towers, though, are rather silly. The City of Text is meant to be metaphorical, a mental landscape created by hackers, so we don’t need a physical version.

How well does the interface equip the character to achieve their goals?

The City of Text is very well suited to the character goals, because they are exploring the digital world. Looking cool and having fun are what’s important, not being efficient.

Now if you’ll excuse me, I have a rollerblading lesson before the next review…

Disclosure (1994)

Our next 3D file browsing system is from the 1994 film Disclosure. Thanks to site reader Patrick H Lauke for the suggestion.

Like Jurassic Park, Disclosure is based on a Michael Crichton novel, although this time without any dinosaurs. (Would-be scriptwriters should compare the relative success of these two films when planning a study program.) The plot of the film is corporate infighting within Digicom, manufacturer of high tech CD-ROM drives—it was the 1990s—and also virtual reality systems. Tom Sanders, executive in charge of the CD-ROM production line, is being set up to take the blame for manufacturing failures that are really the fault of cost-cutting measures by rival executive Meredith Johnson.

The Corridor: Hardware Interface

The virtual reality system is introduced at about 40 minutes, using the narrative device of a product demonstration within the company to explain to the attendees what it does. The scene is nicely done, conveying all the important points we need to know in two minutes. (To be clear, some of the images used here come from a later scene in the film, but it’s the same system in both.)

The process of entangling yourself with the necessary hardware and software is quite distinct from interacting with the VR itself, so let’s discuss these separately, starting with the physical interface.

Tom wearing VR headset and one glove, being scanned. Disclosure (1994)

In Disclosure the virtual reality user wears a headset and one glove, all connected by cables to the computer system. Like most virtual reality systems, the headset is responsible for visual display, audio, and head movement tracking; the glove for hand movement and gesture tracking. 

There are two “laser scanners” on the walls. These are the planar blue lights, which scan the user’s body at startup. After that they track body motion, although since the user still has to wear a glove, the scanners presumably just track approximate body movement and orientation without fine detail.

Lastly, the user stands on a concave hexagonal plate covered in embedded white balls, which allows the user to “walk” on the spot.

Closeup of user standing on curved surface of white balls. Disclosure (1994)

Searching for Evidence

The scene we’re most interested in takes place later in the film, the evening before a vital presentation which will determine Tom’s future. He needs to search the company computer files for evidence against Meredith, but discovers that his normal account has been blocked from access.   He knows though that the virtual reality demonstrator is on display in a nearby hotel suite, and also knows about the demonstrator having unlimited access. He sneaks into the hotel suite to use The Corridor. Tom is under a certain amount of time pressure because a couple of company VIPs and their guests are downstairs in the hotel and might return at any time.

The first step for Tom is to launch the virtual reality system. This is done from an Indy workstation, using the regular Unix command line.

The command line to start the virtual reality system. Disclosure (1994)

Next he moves over to the VR space itself. He puts on the glove but not the headset, presses a key on the keyboard (of the VR computer, not the workstation), and stands still for a moment while he is scanned from top to bottom.

Real world Tom, wearing one VR glove, waits while the scanners map his body. Disclosure (1994)

On the left is the Indy workstation used to start the VR system. In the middle is the external monitor which will, in a moment, show the third person view of the VR user as seen earlier during the product demonstration.

Now that Tom has been scanned into the system, he puts on the headset and enters the virtual space.

The Corridor: Virtual Interface

“The Corridor,” as you’ve no doubt guessed, is a three dimensional file browsing program. It is so named because the user will walk down a corridor in a virtual building, the walls lined with “file cabinets” containing the actual computer files.

Three important aspects of The Corridor were mentioned during the product demonstration earlier in the film. They’ll help structure our tour of this interface, so let’s review them now, as they all come up in our discussion of the interfaces.

  1. There is a voice-activated help system, which will summon a virtual “Angel” assistant.
  2. Since the computers themselves are part of a multi-user network with shared storage, there can be more than one user “inside” The Corridor at a time.
    Users who do not have access to the virtual reality system will appear as wireframe body shapes with a 2D photo where the head should be.
  3. There are no access controls and so the virtual reality user, despite being a guest or demo account, has unlimited access to all the company files. This is spectacularly bad design, but necessary for the plot.

With those bits of system exposition complete, now we can switch to Tom’s own first person view of the virtual reality environment.

Virtual world Tom watches his hands rezzing up, right hand with glove. Disclosure (1994)

There isn’t a real background yet, just abstract streaks. The avatar hands are rezzing up, and note that the right hand wearing the glove has a different appearance to the left. This mimics the real world, so eases the transition for the user.

Overlaid on the virtual reality view is a Digicom label at the bottom and four corner brackets which are never explained, although they do resemble those used in cameras to indicate the preferred viewing area.

To the left is a small axis indicator, the three green lines labeled X, Y, and Z. These show up in many 3D applications because, silly though it sounds, it is easy in a 3D computer environment to lose track of directions or even which way is up. A common fix for the user being unable to see anything is just to turn 180 degrees around.

We then switch to a third person view of Tom’s avatar in the virtual world.

Tom is fully rezzed up, within cloud of visual static. Disclosure (1994)

This is an almost photographic-quality image. To remind the viewers that this is in the virtual world rather than real, the avatar follows the visual convention described in chapter 4 of Make It So for volumetric projections, with scan lines and occasional flickers. An interesting choice is that the avatar also wears a “headset”, but it is translucent so we can see the face.

Now that he’s in the virtual reality, Tom has one more action needed to enter The Corridor. He pushes a big button floating before him in space.

Tom presses one button on a floating control panel. Disclosure (1994)

This seems unnecessary, but we can assume that in the future of this platform, there will be more programs to choose from.

The Corridor rezzes up, the streaks assembling into wireframe components which then slide together as the surfaces are shaded. Tom doesn’t have to wait for the process to complete before he starts walking, which suggests that this is a Level Of Detail (LOD) implementation where parts of the building are not rendered in detail until the user is close enough for it to be worth doing.

Tom enters The Corridor. Nearby floor and walls are fully rendered, the more distant section is not complete. Disclosure (1994)

The architecture is classical, rendered with the slightly artificial-looking computer shading that is common in 3D computer environments because it needs much less computation than trying for full photorealism.

Instead of a corridor this is an entire multistory building. It is large and empty, and as Tom is walking bits of architecture reshape themselves, rather like the interior of Hogwarts in Harry Potter.

Although there are paintings on some of the walls, there aren’t any signs, labels, or even room numbers. Tom has to wander around looking for the files, at one point nearly “falling” off the edge of the floor down an internal air well. Finally he steps into one archway room entrance and file cabinets appear in the walls.

Tom enters a room full of cabinets. Disclosure (1994)

Unlike the classical architecture around him, these cabinets are very modern looking with glowing blue light lines. Tom has found what he is looking for, so now begins to manipulate files rather than browsing.

Virtual Filing Cabinets

The four nearest cabinets according to the titles above are

  1. Communications
  2. Operations
  3. System Control
  4. Research Data.

There are ten file drawers in each. The drawers are unmarked, but labels only appear when the user looks directly at it, so Tom has to move his head to centre each drawer in turn to find the one he wants.

Tom looks at one particular drawer to make the title appear. Disclosure (1994)

The fourth drawer Tom looks at is labeled “Malaysia”. He touches it with the gloved hand and it slides out from the wall.

Tom withdraws his hand as the drawer slides open. Disclosure (1994)

Inside are five “folders” which, again, are opened by touching. The folder slides up, and then three sheets, each looking like a printed document, slide up and fan out.

Axis indicator on left, pointing down. One document sliding up from a folder. Disclosure (1994)

Note the tilted axis indicator at the left. The Y axis, representing a line extending upwards from the top of Tom’s head, is now leaning towards the horizontal because Tom is looking down at the file drawer. In the shot below, both the folder and then the individual documents are moving up so Tom’s gaze is now back to more or less level.

Close up of three “pages” within a virtual document. Disclosure (1994)

At this point the film cuts away from Tom. Rival executive Meredith, having been foiled in her first attempt at discrediting Tom, has decided to cover her tracks by deleting all the incriminating files. Meredith enters her office and logs on to her Indy workstation. She is using a Command Line Interface (CLI) shell, not the standard SGI Unix shell but a custom Digicom program that also has a graphical menu. (Since it isn’t three dimensional it isn’t interesting enough to show here.)

Tom uses the gloved hand to push the sheets one by one to the side after scanning the content.

Tom scrolling through the pages of one folder by swiping with two fingers. Disclosure (1994)

Quick note: This is harder than it looks in virtual reality. In a 2D GUI moving the mouse over an interface element is obvious. In three dimensions the user also has to move their hand forwards or backwards to get their hand (or finger) in the right place, and unless there is some kind of haptic feedback it isn’t obvious to the user that they’ve made contact.

Tom now receives a nasty surprise.

The shot below shows Tom’s photorealistic avatar at the left, standing in front of the open file cabinet. The green shape on the right is the avatar of Meredith who is logged in to a regular workstation. Without the laser scanners and cameras her avatar is a generic wireframe female humanoid with a face photograph stuck on top. This is excellent design, making The Corridor usable across a range of different hardware capabilities.

Tom sees the Meredith avatar appear. Disclosure (1994)

Why does The Corridor system place her avatar here? A multiuser computer system, or even just a networked file server,  obviously has to know who is logged on. Unix systems in general and command line shells also track which directory the user is “in”, the current working directory. Meredith is using her CLI interface to delete files in a particular directory so The Corridor can position her avatar in the corresponding virtual reality location. Or rather, the avatar glides into position rather than suddenly popping into existence: Tom is only surprised because the documents blocked his virtual view.

Quick note: While this is plausible, there are technical complications. Command line users often open more than one shell at a time in different directories. In such a case, what would The Corridor do? Duplicate the wireframe avatar in each location? In the real world we can’t be in more than one place at a time, would doing so contradict the virtual reality metaphor?

There is an asymmetry here in that Tom knows Meredith is “in the system” but not vice versa. Meredith could in theory use CLI commands to find out who else is logged on and whether anyone was running The Corridor, but she would need to actively seek out that information and has no reason to do so. It didn’t occur to Tom either, but he doesn’t need to think about it,  the virtual reality environment conveys more information about the system by default.

We briefly cut away to Meredith confirming her CLI delete command. Tom sees this as the file drawer lid emitting beams of light which rotate down. These beams first erase the floating sheets, then the folders in the drawer. The drawer itself now has a red “DELETED” label and slides back into the wall.

Tom watches Meredith deleting the files in an open drawer. Disclosure (1994)

Tom steps further into the room. The same red labels appear on the other file drawers even though they are currently closed.

Tom watches Meredith deleting other, unopened, drawers. Disclosure (1994)

Talking to an Angel

Tom now switches to using the system voice interface, saying “Angel I need help” to bring up the virtual reality assistant. Like everything else we’ve seen in this VR system the “angel” rezzes up from a point cloud, although much more quickly than the architecture: people who need help tend to be more impatient and less interested in pausing to admire special effects.

The voice assistant as it appears within VR. Disclosure (1994)

Just in case the user is now looking in the wrong direction the angel also announces “Help is here” in a very natural sounding voice.

The angel is rendered with white robe, halo, harp, and rapidly beating wings. This is horribly clichéd, but a help system needs to be reassuring in appearance as well as function. An angel appearing as a winged flying serpent or wheel of fire would be more original and authentic (yes, really: ​​Biblically Accurate Angels) but users fleeing in terror would seriously impact the customer satisfaction scores.

Now Tom has a short but interesting conversation with the angel, beginning with a question:

  • Tom
  • Is there any way to stop these files from being deleted?
  • Angel
  • I’m sorry, you are not level five.
  • Tom
  • Angel, you’re supposed to protect the files!
  • Angel
  • Access control is restricted to level five.

Tom has made the mistake, as described in chapter 9 Anthropomorphism of the book, of ascribing more agency to this software program than it actually has. He thinks he is engaged in a conversational interface (chapter 6 Sonic Interfaces) with a fully autonomous system, which should therefore be interested in and care about the wellbeing of the entire system. Which it doesn’t, because this is just a limited-command voice interface to a guide.

Even though this is obviously scripted, rather than a genuine error I think this raises an interesting question for real world interface designers: do users expect that an interface with higher visual quality/fidelity will be more realistic in other aspects as well? If a voice interface assistant has a simple polyhedron with no attempt at photorealism (say, like Bit in Tron) or with zoomorphism (say, like the search bear in Until the End of the World) will users adjust their expectations for speech recognition downwards? I’m not aware of any research that might answer this question. Readers?

Despite Tom’s frustration, the angel has given an excellent answer – for a guide. A very simple help program would have recited the command(s) that could be used to protect files against deletion. Which would have frustrated Tom even more when he tried to use one and got some kind of permission denied error. This program has checked whether the user can actually use commands before responding.

This does contradict the earlier VR demonstration where we were told that the user had unlimited access. I would explain this as being “unlimited read access, not write”, but the presenter didn’t think it worthwhile to go into such detail for the mostly non-technical audience.

Tom is now aware that he is under even more time pressure as the Meredith avatar is still moving around the room. Realising his mistake, he uses the voice interface as a query language.

“Show me all communications with Malaysia.”
“Telephone or video?”
“Video.”

This brings up a more conventional looking GUI window because not everything in virtual reality needs to be three-dimensional. It’s always tempting for a 3D programmer to re-implement everything, but it’s also possible to embed 2D GUI applications into a virtual world.

Tom looks at a conventional 2D display of file icons inside VR. Disclosure (1994)

The window shows a thumbnail icon for each recorded video conference call. This isn’t very helpful, so Tom again decides that a voice query will be much faster than looking at each one in turn.

“Show me, uh, the last transmission involving Meredith.”

There’s a short 2D transition effect swapping the thumbnail icon display for the video call itself, which starts playing at just the right point for plot purposes.

Tom watches a previously recorded video call made by Meredith (right). Disclosure (1994)

While Tom is watching and listening, Meredith is still typing commands. The camera orbits around behind the video conference call window so we can see the Meredith avatar approach, which also shows us that this window is slightly three dimensional, the content floating a short distance in front of the frame. The film then cuts away briefly to show Meredith confirming her “kill all” command. The video conference recordings are deleted, including the one Tom is watching.

Tom is informed that Meredith (seen here in the background as a wireframe avatar) is deleting the video call. Disclosure (1994)

This is also the moment when the downstairs VIPs return to the hotel suite, so the scene ends with Tom managing to sneak out without being detected.

Virtual reality has saved the day for Tom. The documents and video conference calls have been deleted by Meredith, but he knows that they once existed and has a colleague retrieve the files he needs from the backup tapes. (Which is good writing: the majority of companies shown in film and TV never seem to have backups for files, no matter how vital.) Meredith doesn’t know that he knows, so he has the upper hand to expose her plot.

Analysis

How believable is the interface?

I won’t spend much time on the hardware, since our focus is on file browsing in three dimensions. From top to bottom, the virtual reality system starts as believable and becomes less so.

Hardware

The headset and glove look like real VR equipment, believable in 1994 and still so today. Having only one glove is unusual, and makes impossible some of the common gesture actions described in chapter 5 of Make It So, which require both hands.

The “laser scanners” that create the 3D geometry and texture maps for the 3D avatar and perform real time body tracking would more likely be cameras, but that would not sound as cool.

And lastly the walking platform apparently requires our user to stand on large marbles or ball bearings and stay balanced while wearing a headset. Uh…maybe…no. Apologetics fails me. To me it looks like it would be uncomfortable to walk on, almost like deterrent paving.

Software

The Corridor, unlike the 3D file browser used in Jurassic Park, is a special effect created for the film. It was a mostly-plausible, near future system in 1994, except for the photorealistic avatar. Usually this site doesn’t discuss historical context (the  “new criticism” stance), but I think in this case it helps to explain how this interface would have appeared to audiences almost two decades ago.

I’ll start with the 3D graphics of the virtual building. My initial impression was that The Corridor could have been created as an interactive program in 1994, but that was my memory compressing the decade. During the 1990s 3D computer graphics, both interactive and CGI, improved at a phenomenal rate. The virtual building would not have been interactive in 1994, was possible on the most powerful systems six years later in 2000, and looks rather old-fashioned compared to what the game consoles of the 21st C can achieve.

For the voice interface I made the opposite mistake. Voice interfaces on phones and home computing appliances have become common in the second decade of the 21st C, but in reality are much older. Apple Macintosh computers in 1994 had text-to-speech synthesis with natural sounding voices and limited vocabulary voice command recognition. (And without needing an Internet connection!) So the voice interface in the scene is believable.

The multi-user aspects of The Corridor were possible in 1994. The wireframe avatars for users not in virtual reality are unflattering or perhaps creepy, but not technically difficult. As a first iteration of a prototype system it’s a good attempt to span a range of hardware capabilities.

The virtual reality avatar, though, is not believable for the 1990s and would be difficult today. Photographs of the body, made during the startup scan, could be used as a texture map for the VR avatar. But live video of the face would be much more difficult, especially when the face is partly obscured by a headset.

How well does the interface inform the narrative of the story?

The virtual reality system in itself is useful to the overall narrative because it makes the Digicom company seem high tech. Even in 1994 CD-ROM drives weren’t very interesting.

The Corridor is essential to the tension of the scene where Tom uses it to find the files, because otherwise the scene would be much shorter and really boring. If we ignore the virtual reality these are the interface actions:

  • Tom reads an email.
  • Meredith deletes the folder containing those emails.
  • Tom finds a folder full of recorded video calls.
  • Tom watches one recorded video call.
  • Meredith deletes the folder containing the video calls.

Imagine how this would have looked if both were using a conventional 2D GUI, such as the Macintosh Finder or MS Windows Explorer. Double click, press and drag, double click…done.

The Corridor slows down Tom’s actions and makes them far more visible and understandable. Thanks to the virtual reality avatar we don’t have to watch an actor push a mouse around. We see him moving and swiping, be surprised and react; and the voice interface adds extra emotion and some useful exposition. It also helps with the plot, giving Tom awareness of what Meredith is doing without having to actively spy on her, or look at some kind of logs or recordings later on.

Meredith, though, can’t use the VR system because then she’d be aware of Tom as well. Using a conventional workstation visually distinguishes and separates Meredith from Tom in the scene.

So overall, though the “action” is pretty mundane, it’s crucial to the plot, and the VR interface helps make this interesting and more engaging.

How well does the interface equip the character to achieve their goals?

As described in the film itself, The Corridor is a prototype for demonstrating virtual reality. As a file browser it’s awful, but since Tom has lost all his normal privileges this is the only system available, and he does manage to eventually find the files he needs.

At the start of the scene, Tom spends quite some time wandering around a vast multi-storey building without a map, room numbers, or even coordinates overlaid on his virtual view. Which seems rather pointless because all the files are in one room anyway. As previously discussed for Johnny Mnemonic, walking or flying everywhere in your file system seems like a good idea at first, but often becomes tedious over time. Many actual and some fictional 3D worlds give users the ability to teleport directly to any desired location.

Then the file drawers in each cabinet have no labels either, so Tom has to look carefully at each one in turn. There is so much more the interface could be doing to help him with his task, and even help the users of the VR demo learn and explore its technology as well.

Contrast this with Meredith, who uses her command line interface and 2D GUI to go through files like a chainsaw.

Tom becomes much more efficient with the voice interface. Which is just as well, because if he hadn’t, Meredith would have deleted the video conference recordings while he was still staring at virtual filing cabinets. However neither the voice interface nor the corresponding file display need three dimensional graphics.

There is hope for version 2.0 of The Corridor, even restricting ourselves to 1994 capabilities. The first and most obvious is to copy 2D GUI file browsers, or the 3D file browser from Jurassic Park, and show the corresponding text name next to each graphical file or folder object. The voice interface is so good that it should be turned on by default without requiring the angel. And finally add some kind of map overlay with a you are here moving dot, like the maps that players in 3D games such as Doom could display with a keystroke.

Film making challenge: VR on screen

Virtual reality (or augmented reality systems such as Hololens) provide a better viewing experience for 3D graphics by creating the illusion of real three dimensional space rather than a 2D monitor. But it is always a first person view and unlike conventional 2D monitors nobody else can usually see what the VR user is seeing without a deliberate mirroring/debugging display. This is an important difference from other advanced or speculative technologies that film makers might choose to include. Showing a character wielding a laser pistol instead of a revolver or driving a hover car instead of a wheeled car hardly changes how to stage a scene, but VR does.

So, how can we show virtual reality in film?

There’s the first-person view corresponding to what the virtual reality user is seeing themselves. (Well, half of what they see since it’s not stereographic, but it’s cinema VR, so close enough.) This is like watching a screencast of someone else playing a first person computer game, the original active experience of the user becoming passive viewing by the audience. Most people can imagine themselves in the driving seat of a car and thus make sense of the turns and changes of speed in a first person car chase, but the film audience probably won’t be familiar with the VR system depicted and will therefore have trouble understanding what is happening. There’s also the problem that viewing someone else’s first-person view, shifting and changing in response to their movements rather than your own, can make people disoriented or nauseated.

A third-person view is better for showing the audience the character and the context in which they act. But not the diegetic real-world third-person view, which would be the character wearing a geeky headset and poking at invisible objects. As seen in Disclosure, the third person view should be within the virtual reality.

But in doing that, now there is a new problem: the avatar in virtual reality representing the real character. If the avatar is too simple the audience may not identify it with the real world character and it will be difficult to show body language and emotion. More realistic CGI avatars are increasingly expensive and risk falling into the Uncanny Valley. Since these films are science fiction rather than factual, the easy solution is to declare that virtual reality has achieved the goal of being entirely photorealistic and just film real actors and sets. Adding the occasional ripple or blur to the real world footage to remind the audience that it’s meant to be virtual reality, again as seen in Disclosure, is relatively cheap and quick.
So, solving all these problems results in the cinematic trope we can call Extradiegetic Avatars, which are third-person, highly-lifelike “renderings” of characters, with a telltale Hologram Projection Imperfection for audience readability, that may or may not be possible within the world of the film itself.

Pregnancy Test

Another incidental interface is the pregnancy test that Joe finds in the garbage. We don’t see how the test is taken, which would be critical when considering its design. But we do see the results display in the orange light of Joe and Beth’s kitchen. It’s a cartoon baby with a rattle, swaying back and forth.

pregnancy.gif

Sure it’s cute, but let’s note that the news of a pregnancy is not always good news. If the pregnancy is not welcome, the “Lucky you!” graphic is just going to rip her heart out. Much better is an unambiguous but neutral signal.

That said, Black Mirror is all about ripping our hearts out, so the cuteness of this interface is quite fitting to the world in which this appears. Narratively, it’s instantly recognizable as a pregnancy test, even to audience members who are unfamiliar with such products. It also sets up the following scene where Joe is super happy for the news, but Beth is upset that he’s seen it. So, while it’s awful for the real world; for the show, this is perfect.

Black_Mirror_Pregnancy_Test.png

The Cookie: Matt’s controls

When using the Cookie to train the AI, Matt has a portable translucent touchscreen by which he controls some of virtual Greta’s environment. (Sharp-eyed viewers of the show will note this translucent panel is the same one he uses at home in his revolting virtual wingman hobby, but the interface is completely different.)

Black_Mirror_Cookie_18.png

The left side of the screen shows a hamburger menu, the Set Time control, a head, some gears, a star, and a bulleted list. (They’re unlabeled.) The main part of the screen is a scrolling stack of controls including Simulated Body, Control System, and Time Adjustment. Each has an large icon, a header with “Full screen” to the right, a subheader, and a time indicator. This could be redesigned to be much more compact and context-rich for expert users like Matt. It’s seen for maybe half a second, though, and it’s not the new, interesting thing, so we’ll skip it.

The right side of the screen has a stack of Smartelligence logos which are alternately used for confirmation and to put the interface to sleep.

Mute

When virtual Greta first freaks out about her circumstance and begins to scream in existential terror, Matt reaches to the panel and mutes her. (To put a fine point on it: He’s a charming monster.) In this mode she cannot make a sound, but can hear him just fine. We do not see the interface he uses to enact this. He uses it to assert conversational control over her. Later he reaches out to the same interface to unmute her.

The control he touches is the one on his panel with a head and some gears reversed out of it. The icon doesn’t make sense for that. The animation showing the unmuting shows it flipping from right to left, so does provide a bit of feedback for Matt, but it should be a more fitting icon and be labeled.

Cookie_mute
Also it’s teeny tiny, but note that the animation starts before he touches it. Is it anticipatory?

It’s not clear though, while she is muted, how he knows that she is trying to speak. Recall that she (and we) see her mouthing words silently, but from his perspective, she’s just an egg with a blue eye. The system would need some very obvious MUTE status display, that increases in intensity when the AI is trying to communicate. Depending on how smart the monitoring feature was, it could even enable some high-intensity alert system for her when she needs to communicate something vital. Cinegenically, this could have been a simple blinking of the blue camera light, though this is currently used to indicate the passage of time during the Time Adjustment (see below.)

Simulated Body

Matt can turn on a Simulated Body for her. This allows the AI to perceive herself as if she had her source’s body. In this mode she perceives herself as existing inside a room with large, wall-sized displays and a control console (more on this below), but is otherwise a featureless white.

Black_Mirror_Cookie_White_Room.png

I presume the Simulated Body is a transitional model—part of a literal desktop metaphor—meant to make it easy for the AI (and the audience) to understand things. But it would introduce a slight lag as the AI imagines reaching and manipulating the console. Presuming she can build competence in directly controlling the technologies in the house, the interface should “scaffold” away and help her gain the more efficient skills of direct control, letting go of the outmoded notion of having a body. (This, it should be noted, would not be as cinegenic since the story would just feature the egg rather than the actor’s expressive face.)

Neuropsychology nerds may be interested to know that the mind’s camera does, in fact, have spatial lags. Several experiments have been run where subjects are asked to imagine animals as seen from the side and then timed how long it took them to imagine zooming into the eye. It takes longer, usually, for us to imagine the zoom to a elephant’s eye than a mouse’s because the “distance” is farther. Even though there’s no physicality to the mind’s camera to impose this limit, our brain is tied to its experience in the real world.

Black_Mirror_Cookie_Simulated_Body.png

The interface Matt has to turn on her virtual reality is confusing. We hear 7 beeps while the camera is on his face. He sees a 3D rendering of a woman’s body in profile and silhouette. He taps the front view and it fills with red. Then he taps the side view and it fills with red. Then he taps some Smartelligence logos on the side with a thumb and then *poof* she’s got a body. While I suspect this is a post-actor interface, (i.e. Jon Hamm just tapped some things on an empty screen while on camera and then the designers had to later retrofit an interface that fit his gestures) this multi-button setup and three-tap initialization just makes no sense. It should be a simple toggle with access to optional controls like scaffolding settings (discussed above.)

Time “Adjustment”

The main tool Matt has to force compliance is a time control. When Greta initially says she won’t comply, (specifically and delightfully, she asserts, “I’m not some sort of push-button toaster monkey!”) Then he uses his interface to make it seem like 3 weeks pass for her inside her featureless white room. Then again for 6 months. The solitary confinement makes her crazy and eventually forces compliance.

Cookie_settime.gif

The interface to set the time is a two-layer virtual dial: Two chapter rings with wide blue arcs for touch targets. The first time we see him use it, he spins the outer one about 360° (before the camera cuts away) to set the time for three weeks. While he does it, the inner ring spins around the same center but at a slower rate. I presume it’s months, though the spatial relationship doesn’t make sense. Then he presses the button in the center of the control. He sees an animation of a sun and moon arcing over an illustrated house to indicate her passage of time, and then the display. Aside: Hamm plays this beat marvelously by callously chomping on the toast she has just help make.

Toast.gif

Improvements?

Ordinarily I wouldn’t speak to improvements on an interface that is used for torture, but as this could only affect a general AI that is as yet speculative, and it couldn’t be co-opted to torture real people since time travel doesn’t exist, so I think this time it’s OK. Discussing it as a general time-setting control, I can see three immediate improvements.

1. Use fast forward models

It makes most sense for her time sentence to end automatically and automatically return to real-world speed. But each time we see the time controls used, the following interaction happens near the end of the time sentence:

  • Matt reaches up to the console
  • He taps the center button of the time dial
  • He taps the stylized house illustration. In response it gets a dark overlay with a circle inside of it reading “SET TIME.” This is the same icon seen 2nd down  in the left panel.
  • He taps the center button of the time dial again. The dark overlay reads “Reset” with a new icon.
  • He taps the overlay.

Please tell me this is more post-actor interface design. Because that interaction is bonkers.

Cookie_stop.gif

If the stop function really needs a manual control, well, we have models for that that are very readily understandable by users and audiences. Have the whole thing work and look like a fast forward control rather than this confusing mess. If he does need to end it early, as he does in the 6 months sentence, let him just press a control labeled PLAY or REALTIME.

2. Add calendar controls

A dial makes sense when a user is setting minutes or hours, but a calendar-like display should be used for weeks or months. It would be immediately recognizable and usable by the user and understandable to the audience. If Hamm had touched the interface twice, I would design the first tap to set the start date and the second tap to set the end date. The third is the commit.

3. Add microinteraction feedback

Also note that as he spins the dials, he sees no feedback showing the current time setting. At 370° is it 21 or 28 days? The interface doesn’t tell him. If he’s really having to push the AI to its limits, the precision will be important. Better would be to show the time value he’s set so he could tweak it as needed, and then let that count down as time remaining while the animation progresses.

Cookie_settime.gif

Effectiveness subtlety: Why not just make the solitary confinement pass instantly for Matt? Well, recall he is trying to ride a line of torture without having the AI wig out, so he should have some feedback as to the duration of what he’s putting her through. If it was always instant, he couldn’t tell the difference between three weeks and three millennia, if he had accidentally entered the wrong value. But if real-world time is passing, and it’s taking longer than he thinks it should be, he can intervene and stop the fast-forwarding.

That, or of course, show feedback while he’s dialing.

Near the end of the episode we learn that a police officer is whimsically torturing another Cookie, and sets the time-ratio to “1000 years per minute” and then just lets it run while he leaves for Christmas break. The current time ratio should also be displayed and a control provided. It is absent from the screen.

Black_Mirror_Cookie_31.png

Add psychological state feedback

There is one “improvement” that does not pertain to real world time controls, and that’s the invisible effect of what’s happening to the AI during the fast forward. In the episode Matt explains that, like any good torturer, “The trick of it is to break them without letting them snap completely,” but while time is passing he has no indicators as to the mental state of the sentience within. Has she gone mad? (Or “wigged out” as he says.) Does he need to ease off? Give her a break?

I would add trendline indicators or sparklines showing things like:

  • Stress
  • Agitation
  • Valence of speech

I would have these trendlines highlight when any of the variables are getting close to known psychological limits. Then as time passes, he can watch the trends to know if he’s pushing things too far and ease off.

The Dark Dimension mode (5 of 5)

We see a completely new mode for the Eye in the Dark Dimension. With a flourish of his right hand over his left forearm, a band of green lines begin orbiting his forearm just below his wrist. (Another orbits just below his elbow, just off-camera in the animated gif.) The band signals that Strange has set this point in time as a “save point,” like in a video game. From that point forward, when he dies, time resets and he is returned here, alive and well, though he and anyone else in the loop is aware that it happened.

Dark-Dimension-savepoint.gif

In the scene he’s confronting a hostile god-like creature on its own mystical turf, so he dies a lot.

DoctorStrange-disintegrate.png

An interesting moment happens when Strange is hopping from the blue-ringed planetoid to the one close to the giant Dormammu face. He glances down at his wrist, making sure that his savepoint was set. It’s a nice tell, letting us know that Strange is a nervous about facing the giant, Galactus-sized primordial evil that is Dormammu. This nervousness ties right into the analysis of this display. If we changed the design, we could put him more at ease when using this life-critical interface.

DoctorStrange-thisthingon.png

Initiating gesture

The initiating gesture doesn’t read as “set a savepoint.” This doesn’t show itself as a problem in this scene, but if the gesture did have some sort of semantic meaning, it would make it easier for Strange to recall and perform correctly. Maybe if his wrist twist transitioned from moving splayed fingers to his pointing with his index finger to his wrist…ok, that’s a little too on the nose, so maybe…toward the ground, it would help symbolize the here & now that is the savepoint. It would be easier for Strange to recall and feel assured that he’d done the right thing.

I have questions about the extents of the time loop effect. Is it the whole Dark Dimension? Is it also Earth? Is it the Universe? Is it just a sphere, like the other modes of the Eye? How does he set these? There’s not enough information in the movie to backworld this, but unless the answer is “it affects everything” there seems to be some variables missing in the initiating gesture.

Setpoint-active signal

But where the initiating gesture doesn’t appear to be a problem in the scene, the wrist-glance indicates that the display is. Note that, other than being on the left forearm instead of the right, the bands look identical to the ones in the Tibet and Hong Kong modes. (Compare the Tibet screenshot below.) If Strange is relying on the display to ensure that his savepoint was set, having it look identical is not as helpful as it would be if the visual was unique. “Wait,” he might think, “Am I in the right mode, here?

Eye-of-Agamoto10.png

In a redesign, I would select an animated display that was not a loop, but an indication that time was passing. It can’t be as literal as a clock of course. But something that used animation to suggest time was progressing linearly from a point. Maybe something like the binary clock from Mission to Mars (see below), rendered in the graphic language of the Eye. Maybe make it base-3 to seem not so technological.

binary_clock_10fps.gif

Seeing a display that is still, on invocation—that becomes animated upon initialization—would mean that all he has to do is glance to confirm the unique display is in motion. “Yes, it’s working. I’m in the Groundhog Day mode, and the savepoint is set.

Talking to a Puppet

As mentioned, Johnny in the last phone conversation in the van is not talking to the person he thinks he is. The film reveals Takahashi at his desk, using his hand as if he were a sock puppeteer—but there is no puppet. His desk is emitting a grid of green light to track the movement of his hand and arm.

jm-22-puppet-call-c

The Make It So chapter on gestural interfaces suggests Takahashi is using his hand to control the mouth movements of the avatar. I’d clarify this a bit. Lip synching by human animators is difficult even when not done in real time, and while it might be possible to control the upper lip with four fingers, one thumb is not enough to provide realistic motion of the lower lip. Continue reading

FedPaint

Fedpaint_big

Students in Starship Troopers academy have access to desktop computing environments during class, including a drawing and animation program called “Fedpaint,” that had a number of very forward-looking features.

The screen is housed in a metal bezel that is attached to the desk, and can be left flat or angled slightly per the user’s preference. A few hardware buttons sit in a row at the bottom of the bezel. (Quick industrial design aside: Those buttons belong at the top of the bezel.) The input device is a stylus. (Styli had been in use in personal digital assistants for over a decade when the film came out, I don’t think they had been sold as the primary input for a PC.) When we first see Johnny using the computer, he is ignoring his citizenship lesson and using Fedpaint instead.

StarshipT_013

The main part of the interface is a canvas. Running along the left and bottom edges are a complex tool palette and color picker that is vaguely reminiscent of Windows 3.0 WIMP applications. It’s easy to tell which category and tool is selected. (What color is selected is unclear.) I’d even say that most of the icons, while a little ham-handed and completely lacking labels, convey what they would do pretty clearly. The tools also seem to be clustered logically with categories across the top left, tools in the middle left, a color palette in the lower left corner, and file operations across the bottom. That’s some reasonable and reasonably convincing layout design for a movie interface. Nowadays a designer might argue to hide the menus when not in use to maximize the canvas real estate, but the most common OS paradigm at the time was Windows 97, and the most advanced paint program, i.e. Photoshop, looked like this. (Major thanks to Hongkiat for keeping their museum of Photoshop interfaces.)

Using the stylus, Johnny sketches a flirty animation for Carmen. He draws each of their profiles in white lines. He then adds some flat color and animates the profiles (not shown onscreen) such that the faces get closer, their eyes close, and their mouths open in readiness of a kiss. He then sends it to her.

On her desk she receives a notification. (We don’t get to see it. Was she already in the program? Did the notification jump her there?) Carmen grabs her stylus and responds by adding to the animation. She sends the file back to him. He opens it and it plays automatically. In her version of the animation, the profiles approach as before, but as they near for a kiss, the female profile blows a bubble gum bubble that gets so large it pops and covers the face of the male.

StarshipT_019

What’s nice about this interface is that the narrative seems to have driven some innovation in its design. It’s half gee-whiz-circa-1997 of course but half character development as it tells us that Johnny likes Carmen, and Carmen is a bit playfully stand-offish in response. To make this work well narratively, communication of the animation back and forth had to be seamless, and that seems to be the reason we see the communication tools built right into the interface. If ever there was a case for why scenario-driven design for personas works, this is it.

What’s frustrating is that they skipped over the hard part. How does Johnny apply the color? A paint bucket tool is a reasonable guess, but it’s also error prone. How did he specify the number of frames and their speed? How did he ensure that the motion felt relatively smooth and communicative? Anyone who’s worked with an animation program knows that these aren’t trivial matters, and Starship Troopers took the narrative route. Probably best for the story, but less for my analysis purposes.

Still, the stylus-driven direct manipulation, the unique layout, and easy, social sharing were big innovations for the time. I don’t know that there’s much to learn from this today, since our OS metaphors have advanced enough to make this seem quaint at best, and social integration is now the norm. But credit where it’s due, this interface was ahead of its time.