Capco

There is a growing gap between what organizations expect from AI and what their current architecture can support. The challenge is not the data itself but the absence of a foundation that can interpret it and connect it in meaningful ways. Continuing our 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝗶𝗻𝗴 𝘁𝗵𝗲 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 series, this second article explores how knowledge architecture provides the context and structure AI needs to move from isolated outputs to intelligent decisioning at scale. Discover what it takes to build an AI-ready foundation: https://okt.to/rvKaCc Authors: Mauro Confalone Amit G. Binodanand Mishra

Speed is valuable, but only when you can trust the result. That’s why organizations are increasingly adopting AI approaches built around accountability and control, especially when modernizing their most critical systems. Gerhardt Scriven and Maikon Lucian Lenz dive into this shift in their latest article, 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀 𝗶𝗻 𝗺𝗮𝗶𝗻𝗳𝗿𝗮𝗺𝗲 𝗺𝗼𝗱𝗲𝗿𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻, highlighting how governed and traceable workflows support modernization at scale. 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 to dive deeper into the benefits of a blended AI approach: https://okt.to/EJkATq

When industry leaders call AI 'underhyped,' it's time to reevaluate your strategy. In his interview with InsuranceNewsAsia.com during Insurtech Insights, Simon Smallcombe, Partner and APAC Insurance Lead Capco emphasizes this technology isn't just incremental, it's reshaping competitive dynamics across APAC insurance. At Capco, we help insurers: • Embed AI at speed to capture commercial advantage • Transform underwriting/claims for protection gap impact • Turn generative AI into measurable growth See the full article here (paywalled): AI is a 'once in a generation' change for insurance https://lnkd.in/gP6r2pUE. Ready to redefine insurance with AI? Explore our playbook: https://okt.to/atz1JU #Insurtech #GenAI #digitaltransformation #customerexperience #InsuranceAI #DigitalTransformation #CapcoInsights

AI is evolving quickly across the mortgage industry, and lenders are concentrating on where it can safely create value within existing regulatory and risk parameters. In a recent National Mortgage News article, John Geertsema MBA highlights the key questions leading institutions are asking - including how to automate without increasing risk — and notes that agentic AI is now capable of executing multi-step tasks, making human-in-the-loop oversight an essential component of responsible deployment. 𝐒𝐞𝐞 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐜𝐨𝐯𝐞𝐫𝐚𝐠𝐞 𝐡𝐞𝐫𝐞: https://okt.to/SohtCd

Imagine if compliance could understand your business as deeply as you do. The Regulatory Navigator process flow turns this vision into reality, illustrating how AI agents connect regulations, data, and business systems to deliver meaningful insight. At its core, the process represents an intelligent ecosystem where AI components work together to: • Interpret complex regulations • Connect data across business functions • Translate compliance demands into actionable insight This connected flow transforms regulatory interpretation into continuous analysis and informed decision-making. Read Neha G.’s article, “𝗦𝗼𝗹𝘃𝗶𝗻𝗴 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 𝘄𝗶𝘁𝗵 𝗖𝗮𝗽𝗰𝗼’𝘀 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗼𝗿𝘆 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗼𝗿” to learn how AI is transforming compliance into a proactive, strategic function ➡️ https://okt.to/pJEwrg

Was passiert, wenn gleich mehrere EU-Regulierungen die Rahmenbedingungen für Zahlungsverkehr und Open Finance neu definieren? Mehr Veränderung, als die meisten erwarten und mehr Disruption, als viele erhoffen. Gestern haben wir gemeinsam mit Expertinnen und Experten der Commerzbank AG und der Deutsche Bundesbank darüber diskutiert, wie PSD3, PSR, FIDA und eIDAS die Branche verändern. Die zentralen Erkenntnisse des Abends: • Die regulatorische Dynamik nimmt weiterhin zu: Verzögerungen im Trilog erschweren Planungssicherheit und den Start mit eindeutigem Zielbild. • Datenmanagement und Interoperabilität werden zum Fundament: Ohne hohe Datenqualität, moderne Infrastruktur und leistungsfähige Schnittstellen ist eine effiziente Umsetzung kaum möglich. • PSD3, PSR, FIDA und eIDAS wirken nur im Zusammenspiel: Die Regelwerke bilden gemeinsam den Rahmen für eine umfassende Transformation von Geschäftsmodellen, Prozessen und Systemarchitekturen. • Digitale Regulatorik entwickelt sich zum Wettbewerbsfaktor: Compliance ist nicht mehr nur Pflicht – sie wird zum Treiber für Kundenerlebnis, Effizienz und Differenzierung im Markt. Ein herzliches Dankeschön an unsere Speaker sowie an alle Gäste für den wertvollen und konstruktiven Austausch. Wir freuen uns auf die Fortsetzung des gemeinsamen Dialogs und begleiten Sie schon heute in Zeiten der Unsicherheit – mit klarer Vision, Fokussetzung und Flexibilität durch regulatorische Änderungen. Noora Haapajärvi Torben Pätz Joerg Richter Martin Wolf Carsten Preuß

We’re excited to see Thailand’s #insurance sector driving #innovation at the 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗖𝗜𝗢 𝗙𝗼𝗿𝘂𝗺. Chulayuth (Tan) Lochotinan, Head of Capco Thailand, explored practical applications of #AI in insurance – from smarter underwriting and claims automation to personalized customer engagement and agent productivity. Tan also shared how to scale AI responsibly by building the right capabilities and governance for sustainable impact during the panel on “𝗕𝗮𝗹𝗮𝗻𝗰𝗶𝗻𝗴 𝗔𝗜 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻, 𝗧𝗮𝗹𝗲𝗻𝘁 𝗮𝗻𝗱 𝗖𝗼𝗻𝘁𝗿𝗼𝗹”. If you’re an #insurer in #Thailand, now is the time to act. Let’s harness #AI to drive efficiency, elevate customer experience, and unlock growth. Connect with us to explore how we can shape the future together 👉 https://okt.to/YM4PDL #CapcoInsurance #digitaltransformation Kanyarat Varamit

Holiday spending patterns are shifting, and Daniela Hawkins, Partner at Capco, offers important perspective in her recent comments to American Banker on how consumers across the economic spectrum are approaching this season. She highlights that wealthier consumers are accounting for a large portion of spending this year, while those on the lower end of the economic spectrum are spending less as financial pressures continue to build. These dynamics reveal a widening divide in consumer behavior and financial institutions will need to monitor this closely as they assess spending resilience and potential strain heading into 2026. Read the full article ➡️ https://okt.to/6WaGJL

At Capco, we're celebrating the moments and achievements that meant the most this year - the wins that sparked pride, created impact, and reminded us why our work matters. 👉 What are we truly proud of this year? 👉 Which moments made a real difference for our clients, our teams, or our culture? 👉 How did our actions - big or small - create meaningful impact? Here’s to the wins that inspired us, the moments that moved us forward, and the achievements that shaped our year. #FindYourPlace #Capco #MakeADifference Jennifer Harding Mae Maltby

Swiss banks face growing regulatory pressure to rethink how they manage financial crime risk. FINMA’s latest guidance raises the bar – but also opens new strategic opportunities. ➤ Discover key takeaways and practical insights in our latest publication. 📖 Read the full paper here: https://okt.to/OlzU20