Problems updating Version 25.2

  • rodrigo376

    (@rodrigo376)


    6 months, 2 weeks ago

    Version 25.2 After updating, the social media appearance function stopped working. I spoke to support and they did not solve the problem. I have been using Yoast for over 5 years and am disappointed with the support provided. The function is inactive due to an error in the last update.

    • This topic was modified 6 months, 2 weeks ago by rodrigo376.
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  • Plugin Support Michael Tiña

    (@mikes41720)

    6 months, 1 week ago

    Hi @rodrigo376!

    We empathize with the issue you encountered regarding the social media appearance. As a Yoast user for over 5 years, we’d like to try and understand exactly what happened during the update to 25.2.

    If you’re currently using the free version of Yoast SEO, please feel free to open a forum topic and provide the details there so we can check on it.

    If you have an active Yoast SEO Premium subscription, please try to reach out to our team again via live chat or email and we’ll try our best to troubleshoot this issue with the social media appearance. When you say the function is inactive due to an error in the last update, please do provide us with screenshots and details so we can try and replicate it from our end and provide further troubleshooting steps.

    We appreciate your patience and understanding.

Viewing 1 replies (of 1 total)

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