Website being flaged has a bussines

Resolved gajotnt
(@gajotnt)

1 year, 1 month ago
Hello, IT manager of a school in Azores, Portugal.
I have used JetPack stats for many years, but now all of the sudden its asking me pay a plan because the website is flagged as a comercial website?

It’s a school website.
We dont sell anything, we dont solicit donations or sponserships, we dont have ads on the website.

The only thing that changed recently is that to save costs we quit the webhosting we used and now have a local webserver passing through Cloudflare (free plan btw).
- This topic was modified 1 year, 1 month ago by gajotnt.
The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Mike Stott
(@mikemayhem3030)

1 year, 1 month ago

Hi @gajotnt

The site has been classified as commercial because it’s promoting a service (i.e. promoting a school).

That being said, is the education provided free? or do you charge for the academic courses?

Thread Starter gajotnt
(@gajotnt)

1 year, 1 month ago

Yes it’s completely free for them, we actually pay the students to be here (money for food and transportation)
Mike Stott
(@mikemayhem3030)

1 year, 1 month ago
Hi @gajotnt thanks for confirming and from what I can see on your website it doesn’t look to charge like you say. I’ve removed the commercial restriction and classified this as non-commercial

To use Jetpack Stats for non-commercial sites, please follow the flow on this page to certify that your site is non-commercial:

https://wordpress.com/stats/purchase/

1. Check the boxes that apply to your site, which make it non-commercial

2. You will be allowed to make a contribution toward the service if you would like. Any contribution is greatly appreciated!
- This reply was modified 1 year, 1 month ago by Mike Stott.
Thread Starter gajotnt
(@gajotnt)

1 year, 1 month ago

Thanks, having some trouble login in right now but will try later.

Thanks again 🙂

Plugin Support lastsplash (a11n)
(@lastsplash)

1 year, 1 month ago

Hi @gajotnt –

Sounds good. Since this should work once you have time to complete the process, I’m going to mark this thread as resolved. However, if you still have trouble, feel free to respond here.