People First Hiring
We hire empathetic teams aligned to your brand.
Outsourcing that feels in-house
We hire empathetic teams aligned to your brand.
Our tech enhances, not replaces human connection.
No matter the size of your business.
The right support, built for you
Trusted by these CX-first brands.
The growth of our team is the key evidence of the success of our engagement. We’ve found multiple ways to grow. The most impactful metric I can share is that we’re now saving $6 million a year because of this partnership. Their support has enabled us to not worry about all the administrative stuff but be able to keep really great control over what they focused on and how they executed. This was really key to our success.
—Chris Murray
Former Head of Support
Boldr’s performance in managing the majority of the tickets has been favorably BETTER compared to our previous vendor. Thanks to the team's efforts in taking the majority of the volume, I was able to transition one of our team members in Tier Two Support into the role of Onsite Process Support for the Denver market.
—Katie Rose
Sales & Customer Success Leader
Our partnership has been transformative and has exceeded expectations proving to be an invaluable extension of our brand. GOLFZON is ready to scale with Boldr to manage seasonal ramp-ups and drive further profitable and efficient growth.
—Nathaniel Wise
Customer Experience Ops Manager
We deliver measurable CX transformation
Avg. CSAT Improvement
across multi-industry programs.
Cost efficiencies
versus traditional in-house CX.
Team retention
more knowledgeable, consistent team members.
Client retention
long-term trust & value.