Giga

After an incredible 2+ years, I’m closing the 6sense chapter of my career. A few quick shoutouts to people who made a real impact on my time there, fundamentally shaping me as a seller and teammate: Mason Colombo – I’ll miss your coaching, your push to level up, and the late-night deal strategy. Thanks for having my back. Kyle Hollingsworth – your approach to running large, strategic deals set the bar. I learned a ton from watching how you think, operate, plan, and execute. Thanks for setting a standard of excellence that will stay with me. Colby Henard – 7+ years we’ve worked together across multiple chapters, and you continue to be one of the most consistent, steady, and great leaders out there. Appreciate every part of it. Truly the best. Amanda Purcell – My onboarding buddy, my sounding board, and the person who always gave it to me straight. Grateful for you (sorry Jamie Howells, Brian Hopper, Eric McInturff, Connor Lievers, she earned her own shoutout). To the whole 6sense crew (past and present), thank you for the memories, the wins, and the ride. Now onto what’s next: I’ve joined Giga as part of their go-to-market team. What drew me in was Giga’s bold mission: building action-taking AI agents that truly resolve customer issues end-to-end. Not just answering questions, but enforcing policy, integrating with enterprise systems, and driving measurable outcomes across voice, chat, text, and email. It’s the future of support, and I’m fired up to help build it alongside Varun Vummadi, Esha Dinne, and Chris Fisher, an insanely talented team. Here’s to the next chapter 🚀

Excited to share some news — I’ve joined the GTM team at Giga. After nearly a decade in the world of technology and physical operations, one thing has become clear: the next wave of transformation will come from how large organizations adopt and operationalize AI. That’s why I’m thrilled to be joining a small team, redefining how large businesses adopt and deploy agentic, customer-support-based AI. After spending time with Varun Vummadi, Chris Degnan, and Chad Peets, it was clear this is a world-class group with a bold vision. Even better, I get to build alongside two of the best I know, Tyler McGrath and Chris Fisher. Time to build.

People often say a great product with bad distribution loses to a good product with great distribution. It’s true we’ve seen plenty of mediocre products win because of it. We’ve built a great product, and both Esha Dinne and I are engineers we are not sales people. That’s why we’re surrounding ourselves with the best and learning fast. Excited to welcome Chris Degnan, Snowflake’s former CRO, who took the company from $0 to $3B+ in revenue, as an advisor to Giga. Chris built one of the strongest GTM organizations in the world and is helping us do the same. He’s already deeply involved - every sales candidate joining Giga meets with Chris directly. If you want to close the biggest deals of your life and work with the best, we’re hiring in New York, San Francisco, and London.

Giga is building the next generation of customer support — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises. The team recently raised $61M to power its growth, combining contextual reasoning, secure orchestration, and sub-second response times to deliver human-quality conversations at scale. In this interview with YC's Harj Taggar, co-founders Varun Vummadi and Esha Manideep share how they’re reimagining enterprise support from the ground up, what it takes to build AI for high-compliance industries, and why emotionally intelligent agents are the future of customer experience. Tune in for the full fireside: https://lnkd.in/d93ktbR4