Service That Sticks | Week 35 The little things aren’t little — they’re the moments that make service memorable. A quick follow-up. A kind tone. A name remembered. These details may take seconds, but they leave impressions that last for years. Because exceptional service isn’t one big gesture — it’s a hundred small ones done right. #ServiceThatSticks #CustomerExperience #CXExcellence #Inktel #BPO #CustomerSupport #EmpathyInAction #AttentionToDetail #MomentsThatMatter
Inktel Contact Center Solutions
Outsourcing and Offshoring Consulting
Doral, Florida 22,059 followers
Passionate People : Powerful Solutions | Inktel adds trust to your customer experience.
About us
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: • Sales & Revenue Enhancement • Revenue Protection • Customer Support • Sales Lead Management • Field Sales Support • Account Management • Multi-Lingual Support • Retention & Loyalty • Seasonal & Peak Support • Personalized Self Service • Multi-Channel Email, Chat, & Mobile • Social Engagement Strategy
- Website
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http://www.inktel.com
External link for Inktel Contact Center Solutions
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Doral, Florida
- Type
- Privately Held
- Founded
- 1997
- Specialties
- direct marketing, contact center, call center, database management, graphic design, e-commerce, outsourced business solutions, social media marketing, and e-marketing
Locations
Employees at Inktel Contact Center Solutions
Updates
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Nothing brings people together like good food and great company. Our Fort Lauderdale team celebrated Thanksgiving with a festive luncheon full of smiles, gratitude, and connection. 🧡🥧 #inktel #inktelthanksgiving #happythanksgiving
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Service That Sticks | Week 34 Great service isn’t just about solving the problem — it’s about seeing the person. Every customer comes with a story, not just a situation. When you take a moment to understand their perspective, you turn transactions into trust. Empathy doesn’t slow you down — it moves the conversation forward. #ServiceThatSticks #CustomerExperience #CXExcellence #Inktel #BPO #CustomerSupport #EmpathyInAction #HumanConnection #MomentsThatMatter
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Our Recruiting and Learning & Development Teams continue to lead the way in their fields — proud to have them representing Inktel at the From Day One conference. #FromDayOne #Inktel #recruiting #learninganddevelopment
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Gratitude 🧡 | Good Food 🍗 | Great People 🤝 | & Birthdays! 🎉 Happy Thanksgiving from the Inktel team in Doral! More to come from our Teams. Stay tuned! #Inktel #InktelTeam #CompanyCulture #ThanksgivingatWork #Thankful
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Service That Sticks | Week 33 The best service starts with a simple question: “Why?” Why is the customer frustrated? Why didn’t the solution stick last time? Why not go one step further? Curiosity turns good service into great service — because when you care enough to ask why, you discover how to truly help. #ServiceThatSticks #CustomerExperience #CXExcellence #Inktel #BPO #CustomerSupport #EmpathyInAction #MomentsThatMatter
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Meet the Q3 2025 STRIVE Award winners — the leaders, innovators, and high-achievers who keep our universe moving forward. Congratulations! 🌌🚀 #InktelSTRIVE #congratulations #employeeawards #inktel
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The best of both worlds / Lo mejor de dos mundos! 🌎 A mini-tour of our incredible office and team in Barranquilla, Colombia. This is where passion and professionalism meet. #Inktel #Barranquilla #TrabajandoDuro #ContactCenter
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Brooklyn, thank you! 👋 Attending the Reuters CX Conference 2025 gave us the opportunity to expand our network with clients and business liaisons, while experiencing CX excellence firsthand. Events like these help us stay ahead, stay connected, and continue delivering service that truly stands out. #reuters #cx #inktel
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Mission accomplished! 🚀 STRIVE Q3 2025 blasted off with stellar performances and out-of-this-world achievements. 🌙✨ #STRIVE #Inktel #EmployeeAwards