Nava

We’re pleased to announce that the Nava Labs team is hosting another #DemoDay on December 18th! Join us virtually to see how our prototype Form-Filling Assistant uses #GenAI “agents” to complete application forms across multiple benefit programs — with caseworker oversight — and what we’re learning with partners in California. In this demo day — as we move from concept to real-world pilot — we’ll share: – Research findings from our conversations with caseworkers, clients, and stakeholders – A live demo of the current state of the tool – Our design decisions based on addressing user needs and feedback – Why this tool is impactful for caseworkers and ultimately clients – Our roadmap for what’s ahead Register today: https://lnkd.in/ggD6NW2V

Massachusetts’ Department of Family and Medical Leave (DFML) upholds user research as an efficient and effective way to ensure their paid family and medical leave (PFML) services meet the public’s needs. We’re supporting DFML as they conduct user research to help applicants understand which type of leave to apply for and to make it easier for eligible organizations to request an exemption from the state PFML program. We’re proud to report that since April 2025, we conducted 20 user interviews with 20 individuals across two work streams: helping applicants understand which type of leave to apply for and making it easier for organizations to request an exemption from the state PFML program. Check out our case study on leveraging user research to deliver excellent paid leave services in Massachusetts: https://lnkd.in/ggErT5Rb Read more about this project, as well as other projects where we’re leveraging human-centered methodologies in our 2025 Public Benefit Report: https://lnkd.in/gKc8JuRu

Nava team members have been making the most of the Amazon Web Services (AWS) re:Invent Conference this week in Las Vegas, NV! Hats off to Andrew Do, Billy Hunt, Noel Hara, Jonathon Cummings, MPA, Rebecca Jenkins, Chris Garner, and Joseph Oakhart for attending and bringing back strategic insights to Nava.

Nava is offering states an #opensource suite of solutions and tools to solve for common #SNAP challenges! One of these, demo’d below, is our Intelligent Document Processing (IDP). Our IDP uses smart image technology to improve image quality and data accuracy, and better support agency staff. Learn more about our solutions by visiting Nava's SNAP page: https://lnkd.in/g_pHi4pF

At Nava, we’re committed to advancing health care data interoperability with Fast Healthcare Interoperability Resources (#FHIR) – a standard developed by Health Level Seven International (#HL7). In this case study, we illustrate how we’ve supported Centers for Medicare & Medicaid Services (CMS) in designing, developing, and operating the Blue Button 2.0 (BB2.0) API, a FHIR-enabled service delivering claims data for over 60 million Medicare enrollees. The Impact? We have empowered enrollees and witnessed better outcomes, such as: – Coordinated Care: Applications can aggregate personal health data, helping patients with chronic conditions coordinate care among multiple providers. – Informed Decisions: Insurance plan finders can recommend options based on health history and needs. – Simplified Research: BB2.0 allows enrollees to automatically authorize researchers to pull claims data, reducing manual entry burdens. – Modern Access: We're helping CMS build digital Medicare insurance cards populated with real-time coverage information via BB2.0. By converting data from disparate sources into the standardized FHIR format, we're helping CMS achieve a state of true #interoperability - giving Medicare enrollees and their partners the data they need to make informed decisions about their health journeys. Read the full case study to learn more about our work: https://lnkd.in/g-g8-2hB

Simplifying the $300B (!) beast of federal grants management to make it work effectively and efficiently across 1,500 grants programs is exactly the kind of hard challenge Nava exists to address. And we’re going to do it fully in the open. Thanks to HHS grants leadership for their vision and courage. Here we go 🚀

Several members of the Nava team will be at at TechCA's Forum on Emerging Technologies and Government Modernization! Visit the Nava booth tomorrow and say hi to Joseph Aros Hunter, Kari Dingman and Catherine Hamilton!    Jillian Hammer from our Nava Labs team will also be giving a 10 minute lighting talk on how #AgenticAI tools can improve human services delivery. View the program for more details: https://lnkd.in/g3QESZB9 We hope to see you tomorrow!

Did you hear the news? Sha Hwang, Edward Mullen, and Sumi Thaiveettil are presenting during our virtual OSCER Demo Day on December 17th from 2:00-3:00pm EST! This time around, we plan to share our latest developments and features, including: – Role-based access control to support either state- or county-administered models – Updates to automated compliance – Additional resources for the open source community Learn more about OSCER and register for our 3rd virtual session (designed specifically for state leaders and community partners): https://lnkd.in/gBb-6vvg View our prior OSCER demo days: https://lnkd.in/gCu-i9cP     Schedule a time to meet with our team: https://lnkd.in/gTKrzm24

This public benefit corporation and 2025 Elev8 GovCon honoree, working to make government services simple and effective, secured a 3-year contract from the Department of Health and Human Services (HHS) to enhance grants management, leveraging their experience in scaling digital services for over 60 million users of critical government programs. ==>> https://lnkd.in/en98HDDJ Nava | James Gordon | Rohan Bhobe

Nava is thrilled to announce we won a three-year, prime contract with the U.S. Department of Health and Human Services (HHS) for Simpler Grants Management. We’ll help HHS build a new tool that will eventually replace GrantSolutions.gov, a grant management service that supports the grant lifecycle for more than 1,500 federal grant programs! Together, we'll improve the processes for publishing grant opportunities, managing grants and applications, and determining and notifying awardees.   Read the full announcement: https://lnkd.in/gaZBEFD9