Onix

Customer Experience (CX) is undergoing a revolution, and the data proves it: AI is now the single biggest driver of efficiency and satisfaction. Our latest blog dives deep into the quantifiable impact of AI innovation in the contact center, following our acquisition of UJET's professional services: 📉 Cost Savings: One client reduced operational costs by 30% and boosted delivery by 50%. 💨 Faster Resolution: A major tech company improved its First Call Resolution (FCR) by 52% using intelligent voice and chat. 📈 Increased Loyalty: Retail customers saw their Customer Satisfaction (CSAT) scores jump by 36%. The goal is simple: end high agent turnover and rising AHT. Learn how our end-to-end Google Cloud AI partnership and Customer Engagement Suite expertise can accelerate your time to value. ➡️ Read the full blog for the case study breakdown: https://bit.ly/48BhAT8 #CustomerExperience #CCaaS #AIinCX #GoogleCloud #ContactCenter #FCR #Onix

Migration isn’t the finish line, it's the beginning, but getting there shouldn’t slow you down either. Enterprises today are dealing with thousands of scripts, pipelines, jobs, and dashboards that all need to move, translate, and run seamlessly on modern platforms. That’s where Raven changes the game. It brings 100% automated conversion across SQL, ETL, orchestration, procedures, and BI workloads, all powered by AI. Instead of rewriting everything manually, teams can convert, validate, and modernize complex codebases with predictable accuracy and far less effort. Raven does the heavy lifting so engineering teams can focus on what actually moves the business forward. Learn more: https://lnkd.in/dTfgj_9v #datamigration #automatedworkloadconversion #sql #etl #codeconversion

The conversation in enterprise tech has shifted: traditional automation is giving way to the exponential power of Agentic AI. Our latest blog explores the growing impact of this shift, where tools move from task-based execution to autonomous, goal-oriented systems that can reason and collaborate. Listen to a deep-dive discussion on digital transformation with Niraj Kumar, CTO of Onix, Jillian Walker, VP, Kasthuri Jagadeesan, Research Director, and Himanshu Mhatre, Senior Analyst, from Everest Group. This LinkedIn Live covered: ♟️ The Strategic Shift: Moving from automation to autonomy. 📏 Measurable Outcomes: How Agentic AI drives greater productivity and innovation. 📊The Data Foundation: Why a resilient data architecture is the non-negotiable step to achieving real enterprise impact, preventing AI experiments from stalling. Ready to unlock greater adaptability and value in your organization? Read the blog for the full strategic blueprint and watch the exclusive webinar recap! ➡️ https://bit.ly/3K9mnmX #AgenticAI #DigitalTransformation #NirajKumar #EverestGroup #FutureofWork #Onix Poorvi Sharma, Mayur Jain

The pace of innovation has never been faster—and the leaders of tomorrow will be the companies that become truly data- and AI-driven today. At Onix, we’re proud to be the premier services-as-software company helping organizations transform into intelligent enterprises. What sets us apart is our proprietary IP across cloud, data, and AI transformations—purpose-built to deliver guaranteed outcomes, driving 2X the value in ½  the time. ✅ What We Deliver: - Smarter, data-driven decision-making - Enhanced operational efficiency - Accelerated innovation and agility - Improved customer loyalty - Boosted revenue growth - Faster time to value 🌟 Our Proven Impact: - 16-time Google Cloud Partner of the Year - 30% of the Fortune 100 are Onix customers - Delivering the world's largest and most complex transformations to Google Cloud From becoming data-driven to AI-native, Onix is your co-pilot for the journey ahead. 🎥 Explore what’s possible—watch our newly launched brand video to learn more! https://bit.ly/AboutOnix Sanjay Singh, Ankur Kashyap, Patrick Schablitzki, Dr. Ramnish Singh, Jessica Wesley, Anil Agrawal, Jang (John) Bahadur, Dr. Phil Shelley, Scott Fleming,  Rajiv Gupta, Deepak Badhani, Thomas Kraus, Sanjiv Chawla, Martin Hack, Vishal Chandra #AgenticAI #CloudTransformation #DataMigration #GoogleCloud #AI #IntelligentEnterprise #DigitalTransformation

#TeamOnix continued driving the Agentic AI era throughout November! We are feeling the Thanksgiving spirit with major recognition and are focused on accelerating the data-to-AI transformation around the globe. 🏆 Industry Leadership Recognized: Onix was named a Leader in Everest Group's 2025 PEAK Matrix® for Google Cloud Services. We were recognized as a Leader and Star Performer for our IP-led, AI-first Google Cloud solutions. http://bit.ly/3MksyoB 🎉Google Cloud has been named a Leader in the 2025 Gartner® Magic Quadrant for AI Application Development, and Onix is honored to be recognized in the report as a strong implementation partner within Google Cloud’s strengths. 🏥 Onix attended the Global Health Congress (GHC) and the Google Cloud Cancer AI Symposium. Onix was present at both the Global Health Congress (GHC) and the Google Cloud Cancer AI Symposium, where discussions centered on leveraging Google Cloud and AI's transformative role to improve patient outcomes and drive the future of healthcare. Onix was represented by Ronald M. Rerko, Jatinder G., Phil Goerdt, and Lucas B.. http://bit.ly/3M2JIXO 🌐 Our CTO, Niraj Kumar, joined Everest Group for an interactive LinkedIn Live which explored how Agentic AI bridges human intent and machine execution to unlock unprecedented business value/. http://bit.ly/4pxRgjW 🇨🇦 We partnered with Google Cloud for the Data to AI Series event in Montréal, QC. Onix’s own Stewart Bryson and Gautam Kotwal spoke on the critical topic of data modernization for AI, helping attendees move beyond pilot projects to create an intelligent enterprise. ⛳️ We had a great day in Scottsdale, Arizona, with Google Cloud discussing AI innovation and cloud modernization, sharing valuable insights, and networking all while enjoying a great day of golf. The connections and strategies formed will drive real value this coming year. http://bit.ly/4oVRe5j 🤝 We announced the new mission of the Onix Foundation. The Foundation’s goal is to champion the holistic development and all-around wellness of specially abled children by adopting local schools and specialized centers near our global capability hubs. http://bit.ly/43O85i8 🤠 We were honored to sponsor and speak alongside Google Cloud partners and customers at AI Agents: Live + Labs in Dallas for the last of this Google Cloud series for 2025. The discussion focused on the transformative power of agentic workflows and their impact on business https://lnkd.in/eKvJV4-y November confirms our commitment to propelling the intelligent enterprise from data-driven to AI-native. Stay tuned for more innovations as we finish the year strong! Sanjay Singh, Patrick Schablitzki, Ankur Kashyap, Jessica Wesley, Dr. Ramnish Singh, Anil Agrawal, Thomas Kraus, Jang (John) Bahadur, Cory Mills, George Shihadeh, LeePatrick McIntire, Nathalie Tebeka, Cheryl Saunoris, Kristen Dmello #NovemberRecap #AgenticAI #GoogleCloud

🍁 Wishing you a warm and Happy Thanksgiving from all of us at Onix! 🦃 During this season of gratitude, we’re most thankful for our incredible team, valued customers, and trusted partners. Thank you for being part of our journey. We look forward to continuing our work together and embracing new opportunities ahead. May this season bring you gratitude, joy, and continued success! 🌟

💡 Tired of enterprise bottlenecks? Agentic AI is the breakthrough you need. Business leaders are constantly battling chronic challenges when working with legacy tools and manual processes. These challenges also present a clear opportunity to address them using Agentic AI technology. Our new blog explores the 3 common struggles faced by modern companies and how AI agents, built on a strong foundational data baseline, can deliver breakthrough value. 📉 High Customer Churn & Expensive Service: AI agents reduce repeat calls and resolve issues by integrating real-time data from CRM and other legacy systems, providing a 360-degree customer view, and self-healing unresolved problems via post-call analysis. ⏱️ Manual Processes & Inefficient Workflows: Deploying AI agents automates repetitive, complex workflows like insurance underwriting and administrative tasks such as scrum management and cloud migration, enabling employees to focus on strategic work. ⚙️ Extended Asset Downtime: In manufacturing and logistics, Agentic AI continuously monitors real-time asset data (e.g., vehicle error codes) and automatically converts alerts into actionable work orders, minimizing downtime. Read the full blog to learn how Agentic AI is moving the needle for modern enterprises and why Onix’s Wingspan is considered a top AI agent platform. https://bit.ly/49HUvk3 #AgenticAI #EnterpriseAI #DigitalTransformation #CloudSolutions #Onix #WorkflowAutomation #CustomerService #AIApplications

Did you know 95% of business executives say geospatial data is crucial to their bottom line? If you're in retail, logistics, or urban planning, location intelligence is no longer optional—it's strategic. Our new eBook dives into how enterprises can unleash this power: 🔓 Unlock real-time, location-based insights using Google Maps APIs. 📈 Drive better decisions in marketing and logistics (77% of companies rely on this data!). 📍 See real-world use cases of geospatial analytics across various industries. Stop guessing and start optimizing your strategy with spatial data. Download our guide to learn how Google Maps can take your location intelligence to the next level! ➡️ Read the full blog/Download the eBook: https://bit.ly/49Evmqq #GeospatialAnalytics #LocationIntelligence #GoogleMaps #DataAnalytics #EnterpriseIT #Onix #Logistics #Retail

We're excited to share insights from our CTO, Niraj Kumar, featured in BW Security World. 🛡️ The conversation around digital defense has moved decisively beyond simple fixes. It now centers on a powerful dual strategy: building a robust, human-centric security culture while simultaneously embracing cutting-edge synthetic intelligence (AI) to outmaneuver increasingly sophisticated adversaries. At Onix, we're not just keeping pace—we're working towards systems that achieve intelligence, agility, and foresight through: anticipation and simulation of threats before they manifest, end-to-end integration of Generative AI throughout the security lifecycle, and creating an adaptive framework where synthetic intelligence is the defender's greatest ally. Read the full article to learn more about “Forging a Cyber-safe Culture: AI Revolution In Digital Defence”: https://bit.ly/4iimSY8 #Cybersecurity #AIDefense #DigitalResilience #SyntheticIntelligence #CTOInsights #Onix #BWSecurityWorld

Huge congratulations to #Googlecloud for being named a Leader in the 2025 Gartner® Magic Quadrant for AI Application Development! 🎉 Google Cloud was positioned highest in Ability to Execute of all vendors evaluated, which validates the platform's commitment to three core customer outcomes: building highly differentiated AI, driving agentic transformation, and scaling with predictable cost. #Onix is honored to be recognized in the report as a strong implementation partner within Google Cloud’s #AI Application Development strengths. We’re proud to collaborate with Google to help our customers implement and scale their most ambitious AI initiatives. Read the full announcement and learn more about Google Cloud's leadership in powering the agent economy: https://bit.ly/3XHN3y1 Sanjay Singh, Niraj Kumar, Patrick Schablitzki, Ankur Kashyap, Jessica Wesley, Dr. Ramnish Singh, Anil Agrawal, Thomas Kraus, Vishal Chandra #GoogleCloud #GartnerMQ #AI #ArtificialIntelligence #AIApplications #CloudPartner #Onix