RBM Software

68% of shoppers abandon because search understands the keyword, not the intent. Retailers think their search is “working,” but most engines still read text literally. Static matching. Generic ranking. Zero awareness of how shoppers actually behave. Customers expect real-time relevance. Instant adaptation to their signals. Discovery that evolves with every click. When that doesn’t happen, frustration rises. Conversion drops. Competitors who decode intent take the revenue instead. The advantage isn’t more data. It’s activating behavioral signals in real time. That’s where RBM comes in — the intelligence layer between product data and AI-driven discovery. Search that learns from every action. Every session. Every shopper. Behavior-led retail starts here.

The 3-second rule isn’t just about page speed. It’s about search that understands what buyers want right away. Most retailers still fail this test. Here’s the truth. Customers expect fast service. They get annoyed when the experience breaks. But many retailers still rely on old, manual search rules. Every search shows intent. When search fails, the sale ends. When search gets smarter, the story changes. RBM helped a retailer fix a broken search that caused a 35% drop in conversions. The result was clear. Better discovery. Higher conversions. AI made the difference. The 3-second window is tight. Customers decide fast. Will your search rise to meet them? Sources and details in comments. #RetailTech #AISearch #CustomerExperience #RetailInnovation

Retailers think they’re “personalizing,” but most still use static rules. Batch processing. Generic search logic. Not real personalization. Customers expect real-time relevance. Instant adaptation to what they want. When that doesn’t happen, frustration rises. Loyalty drops. Competitors who deliver intelligent experiences take the revenue instead. The advantage isn’t data. It’s activating data in real time. That’s where RBM comes in — the bridge between data engineering and AI-driven retail intelligence. Personalization that learns from every click. Every session. Every customer. 👉 Is your retail experience keeping up with customer expectations?

Lean, compliant, globally aligned teams aren’t built by accident — they’re built by design. In today’s environment, a company’s competitive edge isn’t just in its product or speed. It’s in how well its people, processes, and systems stay aligned across borders. After years of supporting global operations, one lesson has been consistent: efficiency and compliance are not opposites — they reinforce each other. When your systems are structured the right way, you don’t slow down for compliance; compliance prevents slowdowns. Here’s what alignment really looks like inside a growing organization:  - Lean workflows that remove unnecessary steps and reduce operational overhead  - Predictable compliance practices that protect continuity without adding friction  - Unified global processes that let teams in every region operate with the same clarity  - Consistent financial routines that keep decisions grounded and execution steady  - Shared rhythms that connect distributed teams into one operating system When these elements work together, scale stops feeling chaotic and starts feeling coordinated. Teams execute faster. Decisions become cleaner. Risk stays controlled. And global expansion becomes a strategic advantage — not an operational burden. My philosophy is simple: Build systems that create alignment, because aligned teams outperform everyone else. The future isn’t about being big. It’s about being synchronized. —  Rijo Thomas, Director, Finance & Operations

Enterprises spend heavily on real time dashboards, yet critical decisions still take forty two hours on average. That delay quietly drains margin, slows teams, and hides revenue loss inside “business as usual.” The truth is simple. The companies winning in twenty twenty five are not the ones with the most data. They are the ones with the fastest response. While competitors review charts, wait for alignment, and debate next steps, market leaders automate actions, correct issues earlier, and capture opportunities in real time. Speed becomes the strategy. Precision becomes the edge. Data does not create advantage. Faster decisions do. Every hour of delay increases risk. Every missed signal increases cost. Every slow response hands market share to someone else. What is decision lag costing the business today—and how long can that remain acceptable?

RBM Software Inc. Joins Strategic Partnership to Launch Suriname’s New Technology Hub 🤝 November 21, 2025 | Paramaribo RBM Software Inc. is proud to announce a strategic partnership with Horizons Concepts & Services Group N.V. (HCSG) and Haeghe Projects & Services B.V. (HPS) to establish the HRC Technology Capability Centre in Suriname, a major step in strengthening the region’s digital workforce and expanding access to global opportunities. This initiative is designed to position Suriname as an emerging hub for high-value IT services, innovation, and sustainable digital growth. Expanding Global Delivery with Local Impact As part of this partnership, RBM will bring its expertise in modern engineering, data-driven platforms, and connected technologies to Suriname. The goal is to enable local engineers and IT professionals to work on international projects while gaining exposure to the latest digital tools and practices. The HRC Centre will support clients across Suriname, CARICOM, LATAM, the United States, the Netherlands, and India, further strengthening Suriname’s role in the global technology ecosystem. This collaboration reflects a shared belief in Suriname’s potential to grow into a competitive technology hub. Leadership Statements Mr. Manoj Mane, Principal Sponsor of RBM, states: “Our global delivery experience and advanced software capabilities will empower Suriname’s engineering and IT talent to engage directly with projects across continents.” Mr. S. Mahadew of HCSG & HPS emphasizes: “This collaboration demonstrates our shared commitment to building Suriname’s digital future. By combining global expertise with local potential, we aim to make Suriname a strategic node in the international technology network.” Expert Perspectives Mr. S. Bose from the HRC Working Committee highlights: “This represents a highly exciting opportunity, not only for the partnership but also for the local workforce. It provides a significant impetus for talented young professionals, enabling them to enhance their knowledge, acquire cutting-edge skills, and gain valuable global experience across the latest IT technologies.”/ Mr. Ravi Sahni, RBM’s representative, shares: “My previous experience working with this group has been extremely rewarding and insightful. The team brings energy, positivity, and a remarkable pace of execution, coupled with enormous learning opportunities. I am confident that the combined values, expertise, and global experience of each member will pave the way for successful business outcomes.” The Road Ahead Throughout 2025 and 2026, the partners will operate under the HRC banner, focusing on IT staffing, digital solution bids, product development, and managed services. The formal establishment of the HRC Technology Centre is planned for early 2026, marking a new chapter of innovation, talent development, and global delivery excellence for Suriname. Visit our website for more details: https://lnkd.in/d6aibBtx

Retail performance rarely collapses overnight. It erodes through small forecasting gaps that grow into rising stock levels, repeat outages, and unstable planning. McKinsey reports US $740B in unsold goods last year — a 12% jump driven by missed demand signals. Their research also shows AI-enabled forecasting can reduce errors by 20–50% and cut lost sales by up to 65% when demand visibility improves. The retailers who stay ahead are the ones who read demand earlier, act with clarity, and build systems that protect margin long before problems surface. Accurate forecasting isn’t a function. It’s a competitive advantage.

Growth without operational discipline is just expensive chaos. The companies pulling ahead aren’t adding more tools. They’re modernizing the systems that hold everything together — the quiet infrastructure that determines whether scale feels controlled or chaotic. Accenture’s latest research shows that AI-enabled, modernized operations drive up to 2.5× higher revenue growth. MIT’s supply-chain studies confirm the pattern: digitized operations unlock up to 20% in cost efficiencies by removing hidden friction. 📌 The takeaway is simple: Strategy doesn’t fail in the boardroom — it fails in the systems that can’t keep up. When operations, technology, and governance move together, companies scale with intention. They make faster decisions. They adapt before the pressure hits. They turn opportunity into execution while others are still restructuring. At RBM, this is the lens we bring to every engagement. We don’t just solve isolated problems — we strengthen the operational backbone that supports long-term scale. So growth becomes predictable, resilient, and repeatable — not accidental or fragile. That’s how organizations move from reacting to the present to shaping what comes next. — Ravi Sahni, Vice President, Business Growth

Customers don’t abandon retailers because of competition. They leave because omnichannel promises break. And the numbers prove it: • 29% switch brands after a stockout • 24% lose trust when delivery dates fail • 97.2M Americans now rely on BOPIS • 67% spend more during pickup Retail is now an orchestration problem. Inventory, pricing, fulfillment, and returns—all connected by one system: the OMS. When OMS ↔ ERP sync breaks, the entire experience collapses. RBM builds omnichannel architectures that actually work in real time. From BOPIS to BORIS, from smart routing to unified inventory, we turn complexity into a competitive edge. If your systems can’t keep pace with customer expectations, RBM can help you orchestrate retail the way it was meant to work.

Search isn’t a feature. It’s your biggest missed revenue channel. The real challenge in retail isn’t traffic — it’s translation. Customers know what they want. But traditional search engines don’t understand what they mean. When intent goes unrecognized, value disappears fast: - 94% of shoppers leave due to poor results (Google Cloud) - Billions lost silently every quarter AI-powered search changes everything. It reads context, urgency, and emotion — not just keywords. It connects human language to product logic and turns that understanding into measurable outcomes. Across our retail implementations, we’ve seen: → 35–50% uplift in conversions from search traffic → 20% reduction in cart abandonment → Stronger product discovery across complex catalogs Commerce doesn’t grow from more clicks — it grows from smarter discovery. At RBM, we build AI-driven search and discovery systems that turn intent into sales and data into strategy.