From the course: Driving Digital Transformation with Generative AI and Predictive AI Technologies

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Avoiding the premature use of AI in automation

Avoiding the premature use of AI in automation

A digital transformation can lead to the discovery of many new AI based or AI integrated technologies and design options to improve, optimize, and significantly overhaul traditional business processes and workflows. Once carefully modeled out, it becomes evident that these new enhancements will lead to these benefits, including the ability to operate more efficiently and at a much lower cost. In other words, there is a clear opportunity to become more competitive when leveraging AI in automation. However, the ambition to achieve this too hastily can jeopardize the success of the entire digital transformation. This is because the greater impact of this type of initiative needs to be assessed and planned carefully in relation to the realities of its actual adoption. For example, as we've previously established, new automation opportunities will become available via the use of predictive AI systems that can introduce autonomous decision making, which, together with new technologies, can…

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