Many loyalty programs look like a win at first glance, as the member count grows and dashboards stay busy. But revenue refuses to increase. That is the moment to step back and look at three signal metrics: ⚡ Customer lifetime value ⚡ Retention rate ⚡ Repeat purchase rate Read together, these three metrics tell a clear story about your loyalty program. If all three are rising, that means you are building deeper relationships and steady, compounding growth. Save this post as a reminder for your following loyalty performance review. 🪄 If you want a loyalty app built for engagement and clear performance insights, check out Joy Loyalty here: 👉 https://joy.so/ #joyloyalty #loyaltyprogram #shopify
