“Taking care of people is the hardest thing we do. There’s nothing soft about it,” said Dr. Joshua Hartzell, a Uniformed Services University professor, during a recent NIH Clinical Center Grand Rounds lecture emphasizing the importance of caring in healthcare leadership. https://go.nih.gov/BnaLkGr
Dr. Hartzell is absolutely right. Caring is the most rigorous, hardest skill in healthcare leadership. It demands the same precision, intention, and accountability as any clinical protocol. What measurable competencies are you using to formally train and evaluate the operational rigor of "caring" in your teams? NIH Clinical Center (CC) Our page: Sparks & Sage Consulting LLC