Remote Working Solution | Call Center Solution | IVR Service | Toll-Free Number | Voice Broadcasting

Remote Working Solution | Call Center Solution | IVR Service | Toll-Free Number | Voice Broadcasting

Interactive Voice Response (IVR) Software by PRP Services

See who's skilled in this

Add as skill Request demo

About

IVR, or Interactive Voice Response is a pre-recorded voice that connects with people to gather their information. This info is then used to create the ideal result.

IVR is used in both inbound calls and outbound calls. There are two types of IVR:
1. Single-level IVR: This requires only one input from the caller/receiver in the entire flow. It is simple to use and easy to set up.
2. Multi-level IVR: This requires more than one input from the caller/receiver. It has multiple levels of IVR in the entire flow, and is used to collect detailed responses.

Popular use-cases of IVR:

1. For personalizing communication
2. For gathering feedback
3. For cash on delivery verification
4. For interaction in local languages
5. For self service, sending automated updates to customers
6. For improving overall customer experience

To know more about us call at 7669933496

Media

Similar products

PRP Services products