Scaling Open Banking without losing trust

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Summary

Scaling open banking without losing trust means expanding the reach and capabilities of open banking—where customers can share their financial data securely among banks and apps—while ensuring people still feel confident that their personal information is protected. This approach centers on transparency, control, and strong data protections to maintain customer loyalty as open banking grows.

  • Prioritize transparency: Clearly explain how customer data will be used and always ask for explicit consent to build trust in new digital banking services.
  • Strengthen data safeguards: Invest in robust security measures and show customers that their information is protected when sharing with third-party apps and services.
  • Empower customer control: Design user-friendly options that let people easily manage what data they share and with whom, so they feel confident in their banking choices.
Summarized by AI based on LinkedIn member posts
  • View profile for Nicolas Pinto

    LinkedIn Top Voice | FinTech | Marketing & Growth Expert | Thought Leader | Leadership

    34,503 followers

    Open Banking to Open Economy 💡 Those incumbent banks that understand the opportunity of open banking and open data more broadly possess considerable advantages. Incumbent banks have an established position in the market, they have scale, and they have deep customer relationships with people who trust them with money. They can build on these strengths to offer new services that expand their customer base and increase profitability. In particular, a trusted relationship with customers is a unique asset. Savvy incumbent banks can curate open banking services for their customers, countering that confusion by providing reassurance and security. Banks can undertake all three of these initiatives simultaneously: power the core, expand revenue boundaries, and transform. 👨💻 Power the core Securing customer consent for data sharing is a crucial step for incumbent banks in defending their market position and preventing the outflow of customer data to competitors in the open banking arena. Without customer consent, banks may be little more than data providers, which their competitors can exploit. With customer consent, banks become consumers of data from external parties, thereby getting to know their customers better and supplying them with financial tools that build loyalty. 🚀 Expand revenue boundaries The sharing of data provides insights into financial behaviors and personalized risk assessments. Using this information, banks can offer new products tailored to previously overlooked segments such as micro and small enterprises, along with gig-economy workers. Open banking provides banks with a better assessment of the creditworthiness and the risk profiles of these potential customers. That is because banks can obtain a wide range of data through linked accounts, including transaction data from business or personal accounts, invoicing, payment history, and cash flow patterns. These details provide more insight than traditional credit bureau information, which means that banks can assess whether these new, but higher-risk, segments can manage credit responsibly. 👨🔧 Transform Open banking allows banks to acquire new customers and revenues by acting less like traditional financial intermediaries and more like technology companies. One of the most important effects of digitization has been to blur boundaries between industries and allow for new business models. Open banking allows incumbent banks to turn that pattern to their advantage. As incumbent banks accumulate capabilities and expertise, they can break down barriers between industries and help to develop banking-as-a-service (BaaS) and banking-as-a-product (BaaP). Such digital offerings would have been unimaginable until recently. Source: Strategy& - https://t.ly/_Iki0 #Innovation #Fintech #Banking #OpenBanking #OpenFinance #OpenEconomy #API #BaaS #BaaP #FinancialServices #Payments #Lending #Data 

  • View profile for Carlos Pernia

    Fintech & Payments Innovator | Built $2B+ Digital Bank at Santander | Ex-Visa, Amex, Global Payment & Apple | Championing Open Banking, RTP & Global Partnerships

    5,704 followers

    🌍 The World of Open Banking is Evolving — One Regulation at a Time (🔁 A continuation of my earlier post: The Open Banking Battle is On…) Three years ago, Open Banking was gaining headlines. Today? It’s gaining global ground — structurally, strategically, and socially. Let’s break down what’s really happening 👇 📌U.S. Consumers Are Already There… They Just Don’t Know It 📊Visa reports that 87% of U.S. consumers connect financial accounts to 3rd-party apps. 📌But only 34% realize that’s powered by Open Banking. ⚠️That’s not a flaw — that’s a massive opportunity to build trust through transparency. 💡 When consumers: ✅ Understand the value ✅ Feel in control ✅ Have clear consent flows ➡️ Comfort and adoption skyrocket. 🌐Global Pulse — The Open Banking Map Speaks Volumes My research 🗺️ Konsentus' world map shows a kaleidoscope of strategies: 🌏 🇪🇺 Europe: Deep roots with PSD2, OBIE, and evolving API ecosystems 🌏 🇧🇷 LATAM: Regulation-led speed (Brazil, Mexico, Colombia stepping up) 🌏 🇺🇸 U.S.: Consumer-led innovation — still waiting for coherent regulation 🌏 Asia: A mix of sandboxing (India, Hong Kong) and frameworks (Singapore, Japan) 📣 The message? There’s no single path, but there’s one shared destination: A trusted, interoperable, consumer-first data economy. 🧑⚖️Regulation Is Not a Barrier — It’s the Bridge As Mahdi Madadi puts it: 🧩 “A well-crafted regulatory framework balances innovation, data security, competition, and consumer rights.”- 🔐 It’s what turns Open Banking from a tech stack into a trust stack. 📌 Standardized APIs 📌 Opt-in data sharing 📌 Interoperability 📌 Consumer control ➡️ These aren’t “features.” They’re foundations. 💭What’s Next? Build for Trust, Not Just Features 💬Ask yourself and your teams: 🤝Are we building services that feel empowering, not extractive? 🌐Are we designing for global interoperability from day one? 🧠Are we educating consumers as much as we’re integrating APIs? This is no longer about "keeping up." It’s about leading with clarity, vision, and trust-first design. 📣Your Turn — What Are You Seeing? 📌Are your products Open Banking–powered? 📌 How is your region approaching regulation? 📌 Where do you see the biggest opportunities for innovation? -Let’s connect, compare notes, and collaborate. Because the Open Banking battle isn’t over — it’s just getting smarter. 👇Drop your thoughts, share insights, or tag someone building in this space. Let’s keep the momentum going. #OpenBanking #FintechStrategy #ConsumerTrust #VisaInsights #Konsentus #PSD2 #LATAMFintech #DigitalBanking #DataEmpowerment #ConsentDrivenDesign #APIeconomy #TrustEconomy #FinancialInclusion #GlobalFinance #OpenFinance Mastercard - Visa - American Express - Apple - Marqeta

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