Sycurio

We’re incredibly proud to share that our Chief Security Officer, Nick Bown, has been recognised as one of the winners of the UK CSO 30 Awards 2025, a prestigious honour celebrating top IT and cybersecurity leaders across the UK. As a CSO winner in 2023 and now again in 2025, this recognition reflects Nick’s exceptional leadership driven through real-world impact, innovation, and a commitment to advancing security as a strategic enabler. At Sycurio, we believe cybersecurity (and secure payments) isn’t just about risk mitigation. It’s a critical foundation that enables business growth, trust, and resilience. Congratulations, Nick! 👏 This award underscores the passion and professionalism he brings every day to lead and protect our customers and exemplifies the values we strive for at Sycurio: excellence, integrity, and forward-thinking security leadership. We look forward to continuing our journey under Nick’s direction, building on this recognition and driving even greater impact in the secure payments and cybersecurity space. Read more: https://bit.ly/4phwBAX #Cybersecurity #SecurePayments #Leadership #CSO30 #Sycurio #SecurityExcellence #ProudTeam

Visit us this week at Call & Contact Centre Expo! 📅 When: 19–20 November 2025 📍 Where: ExCeL London We’ll be on-hand to showcase how our solutions are helping organizations transform their customer engagement, streamline operations, and deliver proactive, secure communications. Join us for: • A live demo of our voice, digital, and IVR secure payment solutions • Best practice insights around secure payments through any live agent or agentless channel • A chance to meet the Sycurio team face-to-face (we love real conversations) • Thought leadership on how contact centers are evolving in the age of hybrid work, omnichannel, and AI If you’re attending the Expo, let’s connect! Drop us a message or comment below. We’d love to book some time to walk you through what's new and explore how we can support your goals. See you in London! #Sycurio #ContactCenter #CX #CallAndContactCentreExpo #CustomerEngagement #SecurePayments

We’re excited to announce that we will be exhibiting at Call & Contact Centre Expo! 📅 When: 19–20 November 2025 📍 Where: ExCeL London We’ll be on-hand to showcase how our solutions are helping organizations transform their customer engagement, streamline operations, and deliver proactive, secure communications. Join us for: • A live demo of our voice, digital, and IVR secure payment solutions • Best practice insights around secure payments through any live agent or agentless channel • A chance to meet the Sycurio team face-to-face (we love real conversations) • Thought leadership on how contact centers are evolving in the age of hybrid work, omnichannel, and AI If you’re attending the Expo, let’s connect! Drop us a message or comment below. We’d love to book some time to walk you through what's new and explore how we can support your goals. See you in London! #Sycurio #ContactCenter #CX #CallAndContactCentreExpo #CustomerEngagement #SecurePayments

Amid the AI boom, are we overlooking the power of simplicity? As customer experience strategies double down on AI-powered digital channels, routine — yet essential — interactions are often left behind. Take payments. What about the customer who just wants to pay a bill quickly, securely, and on their own terms — without downloading an app or waiting in a queue? In our latest blog, we explore how IVR payment processing is quietly revolutionizing modern contact centers, not just as a tool for efficiency, but as a strategic enabler of: 🔒 PCI DSS compliance 🤝 Customer trust and empowerment 💰 Faster time to revenue Here’s what’s driving the shift: ✅ Customers expect autonomy — 24/7, even for high-trust interactions like payments ✅ Businesses need scalable solutions that don’t increase cost or compliance risk ✅ Contact centers must focus on value-driven engagements, not repetitive tasks Let’s rethink the role of voice: beyond outdated menus, toward intelligent, secure self-service that meets customers where they are. Explore more in our blog: https://bit.ly/3L3IVp4

Security isn’t just a compliance issue; it’s a customer experience issue. As digital interactions evolve, so do the expectations of security. Today’s customers don’t just want their data protected. They want zero disruption, zero friction, and full trust. At Sycurio, we’re seeing a fundamental shift: ✅ Security is no longer just about preventing breaches — it’s about enabling frictionless experiences at every touchpoint. ✅ Compliance can’t be reactive — it needs to be baked into the design of every interaction. ✅ The best security doesn’t draw attention — it empowers smooth, secure engagement without ever interrupting the flow. This mindset shift is critical for businesses that handle sensitive data across voice, chat, IVR, and digital channels. The future of secure payments lies in removing sensitive data from the contact center environment, architecting systems so that it never enters in the first place. That’s the power of what we do at Sycurio. With our approach to data capture and secure payment processing, organizations are able to: • Reduce PCI DSS scope • Scale secure interactions across voice, IVR, and digital channels • Free up teams to focus on delivering exceptional customer experiences This isn’t just a tech upgrade. It’s a strategic enabler for businesses that recognize trust and customer experience as a competitive advantage. #CX #PaymentSecurity #DigitalPayments #DigitalTransformation #Compliance

As 2026 budget planning season kicks into gear, many organizations are looking at where to invest for maximum impact. If secure payment solutions aren’t part of your roadmap, it’s time to rethink priorities. 📈 Cyber threats are evolving, compliance mandates are tightening, and customer trust has never been more vital. The payment experience is no longer just a transaction; it’s a critical touchpoint for your brand and your bottom line. At Sycurio, we help global businesses: ✅ Protect sensitive payment data ✅ Reduce PCI DSS scope and compliance costs ✅ Create seamless, secure customer experiences—across every channel 🔍 Planning for 2026 means thinking beyond just “what works today,” it’s about futureproofing your payment environment for what’s next. 💬 Let’s talk about how your 2026 initiatives can include payment security in every channel and improved customer experience. Now is the time. Read more about how to secure your contact center from the risk of fraud: https://bit.ly/4nDZtCF #BudgetPlanning #SecurePayments #PCICompliance #DigitalTrust #CustomerExperience #Sycurio

In the ever-evolving world of secure payments, it's easy to blur the lines between payment service providers, payment platforms, and… well, us — Sycurio. “Where exactly does Sycurio fit in the payments ecosystem?” To help provide clarity, we broke it down in our blog: The Intersecting Roles of PSPs, Payment Platforms and Sycurio 👉 https://bit.ly/48BmKjH If you’ve ever found yourself wondering how these platforms work together — or how Sycurio can support your payment journey — this blog is for you. #Payments #PSP #SecurePayments #Sycurio #PaymentPlatforms #PCICompliance #DataSecurity

If you could deflect just 10% of your payment calls to your IVR, what would the impact be? What if you could reduce agent burden, cut costs, speed up payment processing, and improve accuracy — all without sacrificing security or customer experience? That’s what we explore in our latest blog post: How IVR Payment Processing Transforms Modern Contact Centers — breaking down how IVR systems can be integrated, what to watch out for, and the business benefits. Here are just a few takeaways: ✅ Minimizing agent touch can lower compliance risk and improve efficiency ✅ IVR systems operate 24/7, giving customers flexibility outside regular business hours ✅ Automation helps reduce the likelihood of human error in sensitive payment data handling ✅ More capacity enables agents up to focus on higher-value or complex customer interactions Read more here 👉 https://bit.ly/46EwcQY #IVR #PaymentProcessing #SecurePayments #IntelligentIVR #CustomerExperience

For those that follow a calendar fiscal year… it’s that time of the year — budget season. As organizations look ahead to 2026, now is the time to assess your digital transformation initiatives and secure payment priorities. Whether you're focused on: ✅ Strengthening PCI DSS compliance ✅ Reducing operational costs and collecting revenue faster ✅ Enabling seamless omnichannel payments ✅ Improving customer experience and contact center KPIs …your budget should reflect a proactive approach to customer experience and payment security. We help organizations simplify and secure each step of the payment journey — across voice, digital, and IVR channels — without compromising experience or compliance. Let’s make 2026 the year of more connected customer payment experiences. Let’s talk about how Sycurio can support your goals for the year ahead. https://bit.ly/3Iv1Qbk #DigitalTransformation #SecurePayments #CustomerExperience #AIPayments #BudgetPlanning #PCICompliance #DataSecurity #Sycurio

🚀 We’ve relaunched! 🌐 We’re excited to announce the official relaunch of the Sycurio website — redesigned with you in mind. Explore a cleaner look, faster performance, and easier access to the information and solutions you need to secure every conversation while improving the customer experience. 🔒 Same mission: Enabling seamless, compliant payment experiences in any channel. 👉 Visit the new site: https://bit.ly/4nApn9K #WebsiteLaunch #SecurePayments #CustomerExperience #Sycurio