Employee Spotlight | November 2025 This month, we’re celebrating Mark Joyner, a long-standing leader who has shaped Groupon’s merchant experience for 14 years and continues to make a real impact. From improving merchant retention to elevating service quality across regions, Mark plays a key role in ensuring we focus on the right cities, categories, and deal types so our merchants can thrive. 💬 "Mark has been instrumental this year in strengthening our merchant experience. He led the onboarding transformation for new North America merchants, drove refund-reduction initiatives that delivered strong results, and helped build our Merchant Growth team into a center of excellence for top clients across regions. His leadership sets a high standard for our teams and our marketplace,” shares his manager Roberto Taracido Ruiz. 👉 Read Mark’s full spotlight interview: https://lnkd.in/ec-rFNmY Thank you, Mark, for your leadership, your commitment, and the impact you make every day supporting our merchants and our teams. #Groupon #EmployeeSpotlight #TeamGroupon #Leadership
Groupon
Software Development
Chicago, IL 355,704 followers
Local Heart, Global Impact
About us
Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. E-commerce never stands still, our transformation strategy, combined with our strong brand, customer base, and marketplace expertise, ensures we are constantly adapting to the evolving market landscape while delivering value for our customers and merchant partners. Groupon is on a radical journey to transform our business. To meet our aggressive goals we are in the process of building a culture that prioritises fast decisions, open communication, and relentless pursuit of results. In the spirit of transparency, things aren't perfect, there are still processes to change and bureaucracy to break so we need people who want to be on this journey with us. Check out our current opportunities with #TeamGroupon and join us on our exciting mission to become The Ultimate Destination For Local Experiences and Services.
- Website
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https://job-boards.eu.greenhouse.io/groupon?
External link for Groupon
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Chicago, IL
- Type
- Public Company
- Founded
- 2008
- Specialties
- technology, local commerce, social media, marketing, community, customers, customer worship, and e-commerce
Locations
Employees at Groupon
Updates
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We’re fortunate to have a CFO who didn’t just believe in the turnaround: he jumped in and helped build it. Rana Kashyap’s story reflects what’s happening across Groupon: conviction backed by execution, and a team moving with urgency to rebuild local commerce the right way. The momentum is real, and still early. Join us. #CFO #Groupon #LocalCommerce #Transformation
Three years ago, I made an unpopular decision to leave a cushy hedge fund job and join a company in crisis - Groupon. The situation was grim. Customers disengaging. Revenues declining double digits. Negative Free Cash Flow. A challenged balance sheet. Few people I spoke with knew Groupon was still alive. Fast forward to this month and I hosted my first earnings call as CFO of Groupon, where we shared Q3 results that tell a very different story: +18% Billings growth in our core Local category and over 1M net new active customers added over the past 4 quarters. We are on track for our first fiscal year of growth since before the pandemic, while generating strong Adjusted EBITDA and positive annual free cash flow. None of this happened by accident or overnight. We are rebuilding a modern and agile platform from the ground up, focused on product quality, customer value, and operational discipline. It is still early innings and we see a massive opportunity to scale our hyperlocal marketplace, launch AI native commerce capabilities, and build the next generation local experience marketplace. I made the jump to Groupon because I believed in the mission of the marketplace - quality local experiences at unbeatable value - and that two entrepreneurs, Dušan Šenkypl & Jan Barta, could lead us there. Getting off the sidelines and into the arena has been one of the toughest yet most rewarding decisions of my career. If you are energized by tackling hard problems, move with urgency, and thrive in rebuilding, reach out. We are hiring. #Groupon #CFO #LocalCommerce #Transformation
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America is in a “fun recession” 🎢 — and Groupon is built for this moment! For years, people asked the same question: Can Groupon come back? Today, we’re answering with data, performance, and a brand that’s fully turned back on. Our new Rut Report highlights a clear cultural shift: 📌 62% say their daily life feels repetitive 📌 55% say their life wouldn’t make good TV 📌 82% feel better after a real experience than after scrolling Real-life joy isn’t gone — it’s just been priced out, over-planned, and pushed to the bottom of the to-do list. That’s the gap Groupon is built to close. Over the past two years, we rebuilt the marketplace with discipline: stronger local supply, better merchant quality, and a simpler customer experience. The results show it: 📈 Second consecutive quarter of double-digit billings growth 🌎 North America Local: +18% 🌍 International Local: +15% 🏙 Chicago is now our fastest-growing U.S. city Momentum is back, and today, we’re launching a new brand campaign to meet this cultural moment. Introducing Turn Life On, our new global platform reminding people that joy doesn’t need to be complicated. Developed with M+C Saatchi Performance using AI-assisted creative, our new 30s spot captures our mission: making real life feel accessible again. Because fun shouldn’t be a luxury. And discovery shouldn’t feel like work. 👉 Watch our Turn Life On video 👉 Check out the comments for the full Rut Report
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Employee Spotlight | October 2025 This month, we’re highlighting Sangeeth Paul, who has played a key role in strengthening our Customer Support organization in India. With more than 20 years of experience and six years at Groupon, Sangeeth has helped shape how we deliver Curated Quality and Trusted Value every day — combining technology, AI, and teamwork to improve our customer experience. 💬 “It’s difficult to overstate the positive impact Sangeeth has had on our team in India,” says Ernest Dulnik, his manager. “His leadership has provided direction and stability while keeping a strong focus on people and innovation. Sangeeth is a true advocate for his team and a great example of leadership at Groupon.” 👉 Read the full interview of Sangeeth: https://lnkd.in/etgZPQuQ Thank you, Sangeeth, for your continued dedication and impact. #Groupon #EmployeeSpotlight #TeamGroupon #Leadership
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🚀 How can AI become more than a tool—and actually help teams deliver smarter experiences? In Episode 2 of the Quantum Technology Recruiting Inc. (QTR) Podcast, our VP of Merchant Experience, 👾 Masha S., sits down with Zhanna Dalbenka to explore how AI is transforming product management. They discuss how treating AI as a strategic partner can enhance decision-making, team dynamics, and customer experiences. At Groupon, this mindset reflects our broader comeback strategy: hundreds of small, interconnected improvements, guided by data and customer insights, are reshaping the marketplace—from search and discovery to merchant interactions. AI is now a key part of this evolution, helping us deliver smarter, more personalized experiences for both customers and merchants. 🎧 Listen to Episode 2 and discover how AI and human teams are shaping the future of product at Groupon. 💬 How is your team using AI to drive smarter outcomes? #QTRPodcast #TeamGroupon #LeadershipInTech #AIinProduct #FutureOfWork
What happens when AI stops being just a tool… and starts becoming part of the team? In this episode of the QTR Podcast, Zhanna Dalbenka chats with 👾 Masha Sharma, VP of Merchant Experience at Groupon, about the shift from AI assistance to AI collaboration and what that means for product managers. From real use cases to rethinking team dynamics, this conversation dives into how PMs can embrace AI as a strategic partner not just background tech. 🎧 Tune in to Episode 2 now and explore how the future of product is already taking shape. #QTRPodcast #LeadershipInTech #AIinProduct #FutureOfWork #ExploreWhatsPossible #QuantumTechnologyRecruiting
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🌟 September Transformer Award Winners 🌟 At Groupon, we take pride in celebrating teammates who go above and beyond to drive meaningful change and inspire those around them. Through our monthly Peer Recognition Programme – The Transformer Awards – colleagues nominate those who embody our values and make a lasting impact across the business. We’re thrilled to announce that the winners for September 2025 are... Naďa Moravčíková mora and Meghan Bremmer! 🙌 🎉 Naďa Moravčíková shared: "I’m incredibly honored to be recognized as one of the winners of Groupon’s September Transformer Awards! It’s a privilege to be part of a team where innovation, collaboration, and real impact are celebrated. Special thanks to my amazing colleagues — your support means the world. I’m proud to help drive the transformation of Gifting at Groupon and to be part of this incredible journey forward. Excited for what’s next!" 🎉 Meghan Bremmer shared: "Thank you so much for this amazing award! I am grateful to be part of such a supportive team in the Chicago office, and I am thankful for our amazing leadership. On the Groupon sales training team, we work together to help develop strong sales reps and teach them the value of Groupon. We are all working towards the same goal together to help our sales reps transform the local marketplace. Since Day 1, I’ve learned that Groupon thrives in partnership with local businesses. I've been in several different positions at Groupon, but this one is by far the most rewarding. On a daily basis, our team is able to help our sales reps connect with quality merchants to drive in customers and results. Thank you again to my team in the Chicago office!" 👏 A big thank you to all our nominees for their dedication, teamwork, and innovation — you are the driving force behind our transformation. #TeamGroupon #GrowAtGroupon #TransformerAwards #EmployeeRecognition #Teamwork #Leadership #Transformation #CompanyCulture
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🎙 Rebuilding Groupon - From Chicago to the World 🌎 Our very own Mike Tepeli, Senior Manager, Global Corporate Communications at Groupon, recently joined WGN Radio, one of Chicago’s most iconic business programs, to talk about Groupon’s transformation journey - and what it means to rebuild with purpose. In the interview, Mike shares how Groupon - a company born in Chicago - is reconnecting with its entrepreneurial roots, rebuilding trust, and reigniting local commerce through innovation, focus, and discipline. It’s a story about evolution, leadership, and the people driving change - right from the heart of Chicago. 💚 👉 Listen to the full interview on WGN Radio: https://lnkd.in/dxNPy3X5 As we continue to write the next chapter of Groupon’s story, we’re also growing our team - in Chicago and beyond. 🌎 Explore open opportunities: grouponcareers.com #GrouponTeam #Chicago #Transformation #Leadership #Innovation #Hiring #LifeAtGroupon
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🌟 August Transformer Award Winners 🌟 At Groupon, we’re passionate about celebrating the teammates who go the extra mile to transform the way we work and support each other. Through our monthly Peer Recognition Programme – The Transformer Awards – colleagues nominate those who embody our values and drive meaningful impact across the business. We’re delighted to announce that the winners for August 2025 are… Sascha Qasevakatini and Svitlana Khytrenko! 🙌 🎉 Sascha Qasevakatini shared: "I’m incredibly thankful to be recognised with the August Transformer Award 2025. I truly couldn’t have achieved this without our amazing Aussie team. What makes me feel like a winner every day is being part of our incredible Green Machine family. The hard work we deliver together, the way we celebrate each other’s wins, and how we all push toward the same goals – that’s what makes this team the best. I’m especially proud of how we partner with and support our local merchants, helping them thrive and achieve their business goals. That impact is what makes our work so meaningful. I’m grateful to be on this journey with all of you. Winning the award means so much, but sharing it with this team means even more." 👏 A huge thank you to all our nominees for their dedication, passion, and innovation. You are the driving force behind our transformation. #TeamGroupon #GrowAtGroupon #TransformerAwards #EmployeeRecognition #Teamwork #Leadership #Transformation #CompanyCulture
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🌟 June Transformer Award Winners 🌟 At Groupon, we take pride in recognizing the incredible teammates who consistently go above and beyond to shape our future. Through our monthly Peer Recognition Programme – The Transformer Awards – colleagues nominate those who truly embody our values and drive impactful change across the business. We’re thrilled to announce that the winners for June are... Ben Buckley and Benjamin Knight! 🙌 🎉 Ben Buckley, Product Designer, had this to say about receiving the award: "I’m honoured to receive this recognition award and proud to be part of Groupon! As a Product Designer, I’ve had the privilege of crafting user experiences that reflect our core values. From transitioning to the new Vouchercloud site to refining backend processes, the collaboration with my team has been outstanding. We’re a close-knit, driven group committed to excellence. Above all, I champion our mission and strive to ensure we all recognize the impact of our hard work. Well done everyone!" 👏 A huge thank you to all our nominees for their dedication, passion, and innovation. You are the force behind our transformation. #TeamGroupon #GrowAtGroupon #TransformerAwards #EmployeeRecognition #Teamwork #Leadership #Transformation #CompanyCulture
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At Groupon, we believe AI adoption shouldn’t be limited to technical teams—it should be part of how everyone works. 🤖✨ That’s why we launched the AI Edge Competition—a global internal challenge asking employees to build or prototype real AI-powered solutions that improve our workflows, decision-making, and customer experience. 🌍Nearly 30 teammates submitted projects from across Engineering, Ops, Marketing, Sales, and Support. The top entries weren’t just ideas—they were working demos solving real business problems. 🚀🔧 Congratulations to our winners, Artur K., Viktor Bezdek, Sangeeth Paul, and Babu R 🎉👏 We're proud of the mindset these projects represent: fast, practical, and focused on value. More to come as we scale AI through shared infrastructure and internal experimentation. 🛠️📈
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