Community Innovation Programs

🚀 Now publicly available 🚀 The Data Innovation Toolkit! And Repository! (✍️ coauthored with Maria Claudia Bodino, Nathan da Silva Carvalho, Marcelo Cogo, and Arianna Dafne Fini Storchi, and commissioned by the Digital Innovation Lab (iLab) of DG DIGIT at the European Commission) 👉 Despite the growing awareness about the value of data to address societal issues, the excitement around AI, and the potential for transformative insights, many organizations struggle to translate data into actionable strategies and meaningful innovations. 🔹 How can those working in the public interest better leverage data for the public good? 🔹 What practical resources can help navigate data innovation challenges? To bridge these gaps, we developed a practical and easy-to-use toolkit designed to support decision makers and public leaders managing data-driven initiatives. 🛠️ What’s inside the first version of the Digital Innovation Toolkit (105 pages)? 👉A repository of educational materials and best practices from the public sector, academia, NGOs, and think tanks. 👉 Practical resources to enhance data innovation efforts, including: ✅Checklists to ensure key aspects of data initiatives are properly assessed. ✅Interactive exercises to engage teams and build essential data skills. ✅Canvas models for structured planning and brainstorming. ✅Workshop templates to facilitate collaboration, ideation, and problem-solving. 🔍 How was the toolkit developed? 📚 Repository: Curated literature review and a user-friendly interface for easy access. 🎤 Interviews & Workshops: Direct engagement with public sector professionals to refine relevance. 🚀 Minimum Viable Product (MVP): Iterative development of an initial set of tools. 🧪 Usability Tests & Pilots: Ensuring functionality and user-friendliness. This is just the beginning! We’re excited to continue refining and expanding this toolkit to support data innovation across public administrations. 🔗 Check it out and let us know your thoughts: 💻 Data Innovation Toolkit: https://lnkd.in/e68kqmZn 💻 Data Innovation Repository: https://lnkd.in/eU-vZqdC #DataInnovation #PublicSector #DigitalTransformation #OpenData #AIforGood #GovTech #DataForPublicGood

Ostrom’s Law in Action For decades, mainstream economists pushed the idea (and still do) that shared resources must be privatized or controlled by the state to prevent overuse. The dominant fear? The so-called “Tragedy of the Commons”—where people deplete shared resources due to self-interest. But Elinor Ostrom proved them wrong. 🔹 Ostrom’s Law: “A resource arrangement that works in practice can work in theory.” This principle wasn’t coined by Ostrom herself—it was named in her honor by scholars who saw how her research overturned traditional economic assumptions. She demonstrated that communities worldwide have successfully managed common resources for centuries—without centralized control. Her work, which earned her the Nobel Prize in Economics in 2009, showed that self-governance, local rules, and social trust create sustainable economies, independent of external control. Before money became the dominant medium of exchange, communities thrived using commitment-based economies—systems where trust, labor-sharing, and reciprocal exchange sustained livelihoods. Commitment Pooling, as practiced in Grassroots Economics, revives these traditions by structuring resource-sharing agreements where people contribute labor, goods, or services into community-led pools. These systems didn’t collapse from overuse—instead, they thrived for generations because social accountability and trust replaced top-down enforcement. ✅ Communities create their own rules for managing shared resources—customized to their realities. (Grassroots Economics pools operate through local agreements rather than imposed regulations.) ✅ The "Tragedy of the Commons" doesn’t happen when clear rules, trust, and accountability exist. (Commitment Pools use rotational labor, mutual credit, and resource limitations to maintain balance.) ✅ Reputation and relationships matter more than external enforcement. (People honor commitments because they are socially accountable to their community.) ✅ Top-down economic policies fail to recognize local needs, but community governance adapts efficiently. (Commitment Pools respond to real-time conditions, unlike rigid financial systems.) ✅ Technology can enhance these traditional structures. (Blockchain tools like Sarafu.Network track commitments transparently, ensuring trust at scale.) Ostrom’s Law tells us that real-world solutions should guide economic theory, not the other way around. Grassroots Economics is proving this today—using ancient economic structures combined with modern digital tools to build resilient, decentralized economies. 💡 The future isn’t about top-down control—it’s about communities reclaiming economic sovereignty, one commitment at a time. 🔥 How do you see Ostrom’s insights shaping today’s decentralized economies? Let’s discuss! ⬇️ #OstromsLaw #GrassrootsEconomics #CommitmentPooling #CommunityWealth #RegenerativeEconomics

Your team thinks you’re clueless. Your approach screams "American". And they're unconvinced. Kara Williams, an engineer from Boston, learned that the hard way. She flew to Munich to pitch carbon reduction strategies to a room full of German executives. She was confident. Prepared. Right to the point. She opened her presentation with a bold statement and recommendations for how to take action. But she barely made it through her first slide before the questions started flying: ➡️ “Please tell us more about the research you conducted." ➡️ “How many people did you interview?" ➡️ “What methodology did you use for analyzing the data?" Kara felt the group was attacking her credibility and became defensive. But what she saw as aggression… was actually a cultural difference in approach to reasoning. In Germany, where deductive thinking is built into the fabric of the education system, building your argument by first proving the principle before moving to application reigns. Introduction, thesis, anti-thesis, synthesis. In the US, where inductive reasoning prevails, getting to the point and sticking to it is more desirable and often more persuasive. Her next trip, Kara tried a different approach: “I began with the concept— this is the problem. Here are the details about the research done. I left time for debate and discussion before moving to recommendations... I focused first on WHY, then on HOW... I got the funding". Here’s the bigger truth: though most are unaware, the ways you seek to persuade others and the kinds of arguments you find convincing are often deeply rooted in your culture’s philosophical, religious, and educational assumptions and attitudes. Far from being universal, the art of persuasion is one that is profoundly culture-based. Another truth: No matter where in the world you're working, if you're not informed and adaptable, they may think you're clueless too. #TheCultureMap #ErinMeyer #CrossCulturalCommunication #CulturalFluency #GlobalTeams #BusinessAcrossBorders #EQatWork #WorkAcrossCultures

I've seen my fair share of product development processes. JPD's approach stands out as particularly principled and well thought out. Here are the five most important things about how they build product: 𝗙𝗮𝗰𝗲𝘁 𝗢𝗻𝗲 - 𝗧𝗵𝗲 𝗟𝗶𝗴𝗵𝘁𝗵𝗼𝘂𝘀𝗲 𝗣𝗵𝗶𝗹𝗼𝘀𝗼𝗽𝗵𝘆 As Catalin Bridinel, Head of Design, explains: "The product is a ship, and the user is a lighthouse that gives you direction." This is more than a cute metaphor - it's a fundamental operating principle that multiple interviewees brought up. It manifested, for instance, in the early access program stages: Step 1 - Deep dive with 10 carefully selected customers Step 2 - Expand to 100 customers for broader validation Step 3 - Then 1000 and GA And it does in a million little other ways. 𝗙𝗮𝗰𝗲𝘁 𝗧𝘄𝗼 - 𝗧𝗵𝗲 𝗧𝗲𝗮𝗺 𝗦𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 They have Five Autonomous Squads: 1. PM Experience Squad: Focused on core product manager workflows 2. Admin Experience Squad: Handling the critical but often overlooked admin experience 3. Cross-flow Integration Squad: Making JPD play well with the broader Jira ecosystem 4. Infrastructure Squad: Ensuring performance at scale 5. Growth Squad: Driving adoption and expansion Having each squad own specific components end-to-end has transformed their development process. As Edouard Kaiser, Head of Engineering, put it: "Before, everyone owned everything - which meant no one owned anything." JPD operates with a surprisingly lean team of about 50 people, including just 3 PMs (plus Tanguy). 𝗙𝗮𝗰𝗲𝘁 𝗧𝗵𝗿𝗲𝗲 - 𝗧𝗵𝗲 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗖𝗮𝗱𝗲𝗻𝗰𝗲 Instead of rigid quarterly planning, they've adopted a "nested timeframe" approach: 1. Strategic Planning (Every 6 Months): - Create opportunity solution trees - Define key strategic bets - Align on major initiatives 2. Weekly Rhythm: - Monday: PM Loom updates (3-5 minutes each) - Wednesday: PM sparring sessions - Friday: "Dojo" sessions for deep dives 𝗙𝗮𝗰𝗲𝘁 𝗙𝗼𝘂𝗿 - 𝗧𝗵𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗼𝗻𝗻𝗲𝗰𝘁𝗶𝗼𝗻 𝗘𝗻𝗴𝗶𝗻𝗲 They stay connected. 1. Weekly PM Rotation: - One PM owns all feedback channels - Monitors community posts - Reviews support tickets - Catalogues sales feedback 2. Video-First Customer Understanding: - Every product decision includes customer video clips - Regular customer interview reels - Visual evidence over written summaries This allows PMs to have a near-Tanguy level knowledge and understanding of the product. 𝗙𝗮𝗰𝗲𝘁 𝗙𝗶𝘃𝗲 - 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗶𝗻 𝗣𝘂𝗯𝗹𝗶𝗰 In a delightful bit of dogfooding, JPD uses their own product to manage their development process. Their public roadmap isn't just a marketing tool - it's their actual working document. This transparency creates an interesting dynamic: they're building a product management tool while publicly showing how they manage their own product. It's a level of authenticity that I find refreshing.

We don’t build world-class healthcare alone. Collaboration is the real engine of progress. This week proved it again. When Dr. JW (JONG-WOO) CHOI and his team from Asan Medical Center (AMC) visited Doha, something special happened. They didn’t just tour The View Hospital and the Korean Medical Center. They brought with them decades of experience from one of the world’s most respected hospitals. They shared insights that can’t be found in textbooks. They opened up about what works—and what doesn’t—when it comes to patient care, technology, and leadership. Here’s what stood out from their visit: → Shared Learning ↪ Every conversation sparked new ideas. From advanced surgery techniques to patient safety, both teams left with fresh perspectives. → Cultural Exchange ↪ Healthcare is not just science. It’s also about understanding people. The Korean and Qatari teams learned how culture shapes care, trust, and healing. → Innovation in Action ↪ Asan Medical Center’s approach to digital health and connected care is years ahead. Their real-world examples showed us what’s possible when you blend technology with compassion. → Building Bridges ↪ This partnership is more than a handshake. It’s a living bridge—connecting Korea and Qatar, East and West, tradition and innovation. → Raising the Bar ↪ When top minds come together, standards rise. The visit set a new benchmark for what’s possible in international healthcare collaboration. Here’s the truth: No hospital, no matter how advanced, can solve every challenge alone. The best breakthroughs happen when borders disappear and knowledge flows freely. That’s why these visits matter. That’s why we keep building this bridge. Because the future of healthcare belongs to those who work together. And every patient, in every country, deserves nothing less.

If you're an impact startup looking to set up in the UAE, here’s something you should know. I work with many impact-driven entrepreneurs eager to launch or expand in the UAE. But one mistake I see far too often? They try to do it all on their own, overlooking the power of incubators. The UAE has government-backed incubators designed to accelerate startup growth—offering everything from market access and mentorship to investor connections. If you're building a purpose-driven venture, these can be game-changers. Here are four incubators worth exploring: Hub71 (Abu Dhabi) 🔹 Focus: Tech and innovation startups 🔹 Why it matters: A dynamic ecosystem, Hub71 connects startups with investors, corporates, and government entities, providing equity-free incentives, mentorship, and access to global networks. The Authority of Social Contribution - Ma'an (Abu Dhabi) 🔹 Focus: Social impact ventures 🔹 Why it matters: Established by the Authority of Social Contribution – Ma’an supports mission-driven startups tackling social, cultural, and environmental challenges, helping turn ideas into sustainable businesses. in5 Dubai (Dubai) 🔹 Focus: Tech, media, science and design startups 🔹 Why it matters: Backed by TECOM Group, in5 operates innovation hubs in Dubai Internet City, Dubai Production City, Dubai Science Park and Dubai Design District, offering startups access to creative spaces, mentorship, and networking opportunities. Sharjah Entrepreneurship Center (Sheraa) (Sharjah) 🔹 Focus: Early-stage startups across industries 🔹 Why it matters: Supported by the Sharjah government, Sheraa helps startups access investors, mentorship, and workshops—nurturing a vibrant entrepreneurial ecosystem. The Bottom Line: If you're serious about growing your impact startup in the UAE, don’t overlook these incubators. They can fast-track your success and open doors that would take years to unlock on your own. If you found this useful, share it with someone who needs to see it! #ImpactStartups #UAE #Sustainability #Entrepreneurship #Innovation #PurposeDriven #MENAStartups #BusinessForGood

How often do we design with people, instead of for them? It’s easy to fall into the trap of thinking that creativity is something only designers hold the key to. But when we pause and engage with communities, we realize something powerful: Creativity thrives within the community itself—it just needs the right conditions to flourish. Take, for example, the Collective Action Toolkit (CAT) by Frog. It’s not just a tool; it’s a framework that empowers communities to solve problems by tapping into their collective strength. Through a series of activities—like clarifying goals and imagining new ideas—small groups around the world have used this toolkit to not only share their thoughts but to take decisive action that addresses their concerns. The beauty of this approach is in its adaptability. It’s not a one-size-fits-all model. Each group can mould it to fit their unique needs, ensuring that everyone’s voice is heard and valued. But collaboration, as we know, isn’t always easy. There’s often discomfort, sometimes even conflict, when differing ideas meet. Yet, as designers, navigating these challenges is where true progress happens. As Otto Scharmer and Peter Senge, leaders in organizational development, have shown, it's in this space of tension that new solutions are born. A recent contribution from @Design Impact offers a set of guiding principles for designers to keep in mind when working with communities. One of these, “Value me for who I am, not who I’m told to be,” resonates deeply. It’s a reminder that behind every design is a real person, with history, emotions, and passions. When we acknowledge that, we move beyond simply gathering feedback—we tap into real leadership within the community. At the end of the day, Social innovation isn’t just about creating a product or service. It’s about co-creating, about building alongside communities rather than handing down solutions. It’s about fostering a space where everyone’s creativity can shine, and where long-term, sustainable change is possible. Have you been part of a design process that values community leadership? What challenges—and opportunities—did you encounter along the way?

Standing in a bustling Seoul street last year, I watched something remarkable unfold. What started as a typical city block transformed into a canvas for environmental change, vibrant artwork surrounding drains, turning potential litter spots into visual reminders of our shared responsibility. This wasn't just street art. It was community engagement in action. In #SouthKorea 🇰🇷, our Philip Morris International Korea team partnered with local government, the Korea Green Foundation, and local artists to tackle cigarette butt litter differently. Instead of just organizing clean-ups, they created an ecosystem of change: 400+ volunteers collecting 300 bags of waste, students creating anti-littering artwork, and entire neighborhoods becoming part of the solution. What struck me most was the ripple effect. One clean-up event in Yangsan evolved into a year-round sustainability hub. By September, 666 volunteers had collected over 18,000 cigarette butts, but more importantly, sparked conversations that are changing behaviors. Meanwhile in #Tunisia 🇹🇳, a different challenge led to equally innovative collaboration. Young entrepreneurs at startup Wayout developed "Zigofiltres"—simple cages for drains that prevent flooding by capturing cigarette butt litter before it blocks waterways. 246 of these devices now protect one of Tunisia's most flood-prone municipalities. Two countries. Two different ways of addressing a same challenge. One powerful lesson: when business, government, local innovators, and communities work together, environmental problems become opportunities for creative solutions. #Sustainability isn't just about corporate initiatives—it's about creating platforms where local ingenuity can flourish. 🌱 ♥️ Link to full case study here ➡️ https://lnkd.in/ePU_Bwkt #CommunityEngagement Cc: Borhann Rachdi, Abla Benslimane, Hannah Yun, Miguel Coleta, Maria V Agelvis, Kelly Lavender, Euigyum Hong

Community-Led Growth, a New Gear for Business In a crowded market, simply having a great product is no longer enough. The most successful and fastest-growing companies today are building more than just solutions; they are building communities around their users. This shift lift customers from cheque writers to advocates, shareholders and supporters. CLG is not a side project. It’s a core business engine that leverages a community to drive outcomes like customer acquisition, retention, and engagement. Unlike models that build from the solution, CLG starts with the user. A business utilising a strong community-led growth strategy is defined by several key features: The Community Flywheel: A powerful, compounding cycle where growth in the community directly fuels business growth, which in turn attracts even more members. User-Centric Feedback: Feedback is not just collected; it's shared organically among members, allowing the company to capture valuable, unfiltered insights that inform product, marketing, and sales teams. Cross-Functional Ownership: The responsibility for community engagement is shared across the entire organisation from product and marketing to sales and customer success not just siloed in one department. Champion Advocacy: The strategy intentionally identifies and empowers "champions" or prolific contributors, who become powerful brand advocates through their active participation and peer-to-peer support. Focus on Member-to-Member Interaction: The primary value of the community is designed to be the connections between members, not just their relationship with the company. This self-sustaining network drives deeper loyalty and a sense of shared value. Ultimately, CLG helps businesses build a durable competitive advantage. By putting the needs of the community first, companies can transform users into advocates, improve key business metrics, and build a lasting, authentic relationship with their customers. If you are building a more open investment landscape, where community, access and strong brand stories drive momentum, you can subscribe to my newsletter here on LinkedIn. It is where I share what we are learning as more people get the chance to back the businesses they believe in.

Innovation for the sake of innovation is boring. True innovation when you can build products with purpose and impact. Building purposeful products that address the toughest social impact challenges in the world is hard but can be the most interesting to Product Managers who love solving tough problems. They also set themselves apart from the rest. 📣 How can PMs differentiate themselves as purposeful PMs? ➡️ Deeply engage with your customers to understand their needs, challenges, and aspirations. Understand the context they live in and the broader social impact needs of the community. ➡️ Ensure your product goals align with broader social impacts. Consider how your product can contribute to societal well-being. ➡️ Design for diversity by making sure your products are accessible and usable by people of all backgrounds and abilities. ➡️Go beyond traditional metrics and measure impact. Evaluate the social and environmental impact of your products alongside business performance. ➡️ Work closely with teams across the organization to integrate purpose into every aspect of the product lifecycle. ➡️ Continuously learn about new technologies and methodologies that can enhance your product's positive impact. ➡️ Champion ethical practices in product development, from data privacy to fair labor practices, ensuring integrity in your process. ➡️ Foster a culture of purpose across the team to embrace a purpose-driven mindset, making it a core part of your company culture and daily operations. ➡️ Build relationships with communities and stakeholders to understand their perspectives and incorporate their feedback into your product development. ➡️ Promote sustainable development by creating products that contribute to environmental sustainability, reducing waste, and promoting responsible use of resources. ➡️ Incorporate long-term thinking by assessing the long-term impact of your products, considering how they will evolve and continue to provide value over time for your customers, business, and the communities we operate in. #productmanagement #purposefulproductmanagement #socialinnovation #productleadership