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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88359 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
744709 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756751 Views
18 replies
29 likes
PlanPremiumOperating SystemAndroidMy Question or IssueHelp me please, there are 2 children in my plan, both are the same age, yet, one of them has full access to everything, messages, being a part of the group, and the wrapped. The other one doesn't ...
Plan Premium Operating System Android My Question or Issue Help me please, there are 2 children in my plan, both are the same age, yet, one of them has full access to everything, messages, being...
Moderator
27 Views
1 replies
0 likes
Hi, i used to have the username [removed by Mod] i tried to recently login only to notice my username has been changed into [removed by Mod]is there any way i can get my old username back?just to clarify, this is not the display name, this is the use...
Hi, i used to have the username [removed by Mod] i tried to recently login only to notice my username has been changed into [removed by Mod] is there any way i can get my old username back? just to...
Spotify Star
34 Views
1 replies
0 likes
Will I lose my playlists if I switch from premium to basic plan?Thank you
Will I lose my playlists if I switch from premium to basic plan? Thank you
Spotify Star
23 Views
1 replies
0 likes
How do I listen to lossless quality while listening through Sonos App?
How do I listen to lossless quality while listening through Sonos App?
Spotify Star
47 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S25UltraOperating SystemAndroidI am trying to upgrade my account from a solo account to a duo account. When I do, it says my password is incorrect. I have reset the password, and I'm still getting the same er...
Plan Premium Country USA Device Samsung Galaxy S25Ultra Operating System Android I am trying to upgrade my account from a solo account to a duo account. When I do, it says my password i...
Moderator
44 Views
1 replies
0 likes
PlanPremium (Family)Device(MacBook Air 2017, Samsung Galaxy A55) My Question or IssueI have my Spotify logged in on my Mac but accidentally logged out of my Samsung phone. I cannot remember my password and cannot connect with Facebook. I used apple e...
Plan Premium (Family) Device (MacBook Air 2017, Samsung Galaxy A55) My Question or Issue I have my Spotify logged in on my Mac but accidentally logged out of my Samsung phone. I cannot r...
Spotify Star
91 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueMy username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of years ago I attempted to contact Spotify support about this, and my question...
Plan Premium Country USA My Question or Issue My username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of ...
Spotify Star
105 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 17 Macbook Pro Air 2025Operating SystemiOS My Question or IssueI had a podcast with Anchor.com; Since the switch, I have not made any podcasts. How can I find out the process for doing podcast on Spotify? Free o...
Plan Free/Premium Country USA Device iPhone 17 Macbook Pro Air 2025 Operating System iOS My Question or Issue I had a podcast with Anchor.com; Since the switch, I have not made any pod...
Spotify Star
59 Views
1 replies
0 likes
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site is giving me trouble; and I have not had my account started for too ...
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site...
Casual Listener
117 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceNvidia Shield / Onn 4k Pro My Question or IssueI have an account set up on my family plan for my daughter to listen to music on our Nvidia Shield (which is an Android TV device). I set this account up a year ago and don't re...
Plan Premium Country US Device Nvidia Shield / Onn 4k Pro My Question or Issue I have an account set up on my family plan for my daughter to listen to music on our Nvidia Shield (which...
Spotify Star
119 Views
1 replies
0 likes
Hi,I created my Spotify account using my old mobile number. Now I want to update it to my new number.But in my account settings, there is no option anywhere to change or update the phone number.This is not only for me it seems Spotify does not provid...
Hi, I created my Spotify account using my old mobile number. Now I want to update it to my new number. But in my account settings, there is no option anywhere to change or update the phone number. ...
Moderator
98 Views
1 replies
0 likes
I keep recieving emails every now and then with one time codes to login without password, but the thing is: I don't have an account linked to that email.When I try to login myself to see if someone created an account using my email by mistake the web...
I keep recieving emails every now and then with one time codes to login without password, but the thing is: I don't have an account linked to that email. When I try to login myself to see if someone...
Moderator
93 Views
1 replies
0 likes
PlanFree/PremiumCountryNew Zealand DeviceIPhone 12 My Question or IssueOne day I tried to log into my Spotify account which was on a family plan, and could not even when I entered the email and password I thought it had. This is utterly stupid. I hav...
Plan Free/Premium Country New Zealand Device IPhone 12 My Question or Issue One day I tried to log into my Spotify account which was on a family plan, and could not even when I ent...
Spotify Star
122 Views
1 replies
0 likes
I can only join a family plan once every 12 months. How do i find my account anniversary date?
I can only join a family plan once every 12 months. How do i find my account anniversary date?
Spotify Star
96 Views
1 replies
0 likes
PlanPremiumCountry Devicephone and desktopOperating SystemAndroid, web player My Question or Issuei'm trying to login with my email to a new device. i don't remember setting a password and used code or link sent to my email to login. now when i try t...
Plan Premium Country Device phone and desktop Operating System Android, web player My Question or Issue i'm trying to login with my email to a new device. i don't remember set...
Moderator
152 Views
3 replies
1 likes
Plan Family Premium Country UK Device Windows PC Operating System Windows 10 My Question or Issue For my family plan, the account screen now shows an inflated £21.99 for the next payment on [removed by Mod]. When I click on "Your plan", the "Manage S...
Plan Family Premium Country UK Device Windows PC Operating System Windows 10 My Question or Issue For my family plan, the account screen now shows an inflated £21.99 for th...
Casual Listener
123 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have no longer access to my email address. I only have access to my Spotify account via my email...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have no lo...
Spotify Star
122 Views
1 replies
0 likes
My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrating. My sister, who is deceased had a podcast hosted by Spotify. I would really like ...
My Question or Issue Hi, Apologies if this is the wrong place to be posting this, but I can't seem to contact the powers that be at Spotify, which is beyond frustrat...
Spotify Star
122 Views
1 replies
0 likes
I have an old spotify account that I signed up for with my gmail address. I cannot log in using google with that same gmail address and there is no option to link them. I would prefer to be able to log in with google rather than have to provide a pas...
I have an old spotify account that I signed up for with my gmail address. I cannot log in using google with that same gmail address and there is no option to link them. I would prefer to ...
122 Views
0 replies
0 likes
64NHUL
64NHUL
Moderator
123 Views
1 replies
0 likes
