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[Cleon01]

10 years almost and I have the same problem.

[Eni]

Hey there @Cleon01, 

Thanks for getting in touch about this. 

We can confirm that the team was aware of this happening, but now it should be fixed. Would you mind checking if you're still experiencing this issue? If so, we suggest that you try from a different device to see if the same happens. 

If the issue persists across devices, could you give a different internet connection a go? If you've been using Wi-Fi, now try with cellular to see if that does the trick. 

Keep us posted on how it goes.