Hey folks,    Thanks for getting in touch about this here in the Community.    We can confirm the relevant teams are aware of this happening and are currently looking into it. We'll let you know as soon as we have any news.  Cheers!  ... View more

Hey there @Dudey38,    Thanks for your reply and the detailed info you sent.    Could you make sure that Spotify has all necessary permissions enabled in your mobile device?   Open your Settings menu. Scroll to the bottom to find Spotify and open the app settings. Enable everything you see. On another note, do the notifications that cause the issue produce sound? If so, could you check if making them silent or setting the phone on vibrate/mute makes a difference? We'll be waiting for your reply.  ... View more

Hey there @Raven_hood2792,    Thanks for getting in touch about this and welcome to the Community.    Just to confirm, is this happening across devices or only on your phone? If it's only happening on your phone, make sure that the "Offline mode" is turned off in the app settings. You can find it under "Data-saving and offline". Also, could you make sure that Spotify has all necessary permissions enabled?   Open your Settings menu. Scroll to the bottom to find Spotify and open the app settings. Enable everything you see. It's also a good idea to exclude the app from any Battery optimization software that might be active on your smartphone.   If this is happening across devices, could you give another internet connection a go to see if the same happens? If you've been using Wi-Fi, you can now try with mobile data.  Keep us posted on how it goes.  ... View more

Hey everyone,    We're glad to announce that this should now be fixed for everyone!    If you're still having issues, we recommend that you perform a clean reinstall on your device to make sure you're running the latest app version.    If you need assistance with anything else, you can post a new thread in the relevant Help board here.   Cheers!  ... View more

Hey there @luvleigh71,    Thanks for getting in touch about this here in the Community.    Keep in mind that if you switch to a different subscription, you won't lose any of your content, as you're logging in to the same account. You can change your subscription by following the steps here.    If what you want is to have your Liked songs on a different account, what you can do is to create a copy of them in the desktop app by pressing Ctrl + A (Cmd+A on Mac) > right click > Add to playlist > New playlist. Then, share that playlist with your other account since at the moment the Liked songs playlist is not sharable.    Hope this helps. If you need a hand with anything else, the Community is here for you.  ... View more

Hey there @adrienneblooms0126,    Thanks for getting in touch about this here in the Community. We moved your post to the relevant Help board where it fits better.    Just to confirm, have you tried following these steps to change the cover of your playlist? If so, could you let us know if you're getting any error messages when you try to change it?    On another note, would you mind trying with other playlists as well to see if the same occurs? You can try with different cover images and check if the same happens with the cover you were having issues with on other playlists.    Keep us posted on how it goes.  ... View more

Hey there @GarrettVan,    Thanks for getting in touch about this here in the Community. We moved your post to the relevant Help board where it fits better.    No worries, you can already search for a song/artist in a playlist in the mobile app by going to the playlist and swiping down to reveal the Search bar.      In the desktop app, you just need to click on the magnifying glass:  Hope this helps. If you need a hand with anything else, the Community is here for you.  ... View more

Hey @GDog507,    Thanks for getting back to us and letting us know.    Great news! Give us a shout if it starts misbehaving again, we'll be here to help.    Cheers! ... View more

Hey @Momma_Jo,    Thanks for your reply.    Currently, it's not possible to remove items from the Home page. As @Yordan mentioned previously, only certain recommendations have the "Not interested" option, which, if selected, will hide the content.    We appreciate you taking the time to share your feedback with us, as it helps improve the overall user experience. Also, we recommend you giving a +Vote to this live idea, if this is something you'd like to see in the future. The Idea Exchange is a great way for us to see what our users are interested in and how many people like a certain idea. Check out this FAQ to learn more about it.  On another note, you mentioned that you tried deleting 2 of your playlists, but weren't able to. Could you let us know if you tried to delete those from Your Library or from the Recently played on your Home page? If you tried to delete them from the Recently played section on the Home page, we can confirm that it's not possible, but you should be able to delete them from Your Library by following these steps.  Hope this helps. If you have any questions or need a hand with anything else, the Community is here for you.  ... View more

Hey there @theseasidechair,    Thanks for getting in touch about this and welcome to the Community!    This is odd. Could you send us some photos of the playlists both in your car and in the other affected devices where you can see it duplicated? You can attach them to your next response by using the Insert image option in the post editor. Make sure not to send any private info. On another note, we suggest that you perform a clean reinstall of the app on your affected devices by following these steps to get rid of any cached files that might be causing trouble.    We'll keep an eye out for your reply.  ... View more

Hey there @oceankami,   Thanks for getting back to us.    We really appreciate you taking the time to share your feedback with us as it helps improve the overall user experience. We've passed the info on to the right team so they can have a closer look, but we're afraid we cannot commit to a specific timeframe for when this will be fixed. In the meantime, we recommend keeping the app up-to-date so you have the latest fixes and optimizations.    If you need a hand with anything else, the Community is here for you.  ... View more

Hey folks,    Thanks for all the info you've sent so far.    In order for us to take a closer look at the behavior you described, would you mind sending us a short screen recording where we can see all the steps you take to sort the episodes and how it then populates in reverse order? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it). On another note, since many of you mentioned this was happening in the car, just to confirm, is it only occurring there? If so, could you let us know if there are any sorting options in your car, or if the sorting settings transfer over from your other devices? We'll be waiting for your replies. ... View more

Hey there @Mattimus23,    Thanks for getting in touch about this and welcome to the Community!    Currently, there's no option to create a playlist on your account and have it appear on the members' account automatically.   Playlists that you create in the app can be shared with your children via a share link. You just need to follow these steps to share your playlists with them. Then, they can save it to their library. Also, they can personalize playlist titles, but can’t upload pictures as playlist cover images.   We appreciate you taking the time to share your feedback with us as it helps improve the overall user experience.  If you need a hand with anything else, the Community is here for you. ... View more