Arbolus

This month, the Arbolus team has been rocking some impressive moustaches in support of Movember! 🥸 We also took the time to explore men’s wellbeing, joining an insightful discussion on physical health and associated risks with urologist Dr. Emilio Maicas, followed by an informative session on mental health with psychiatrist Dr. Jaume Solanas. Men’s health often goes overlooked, and Movember is a great reminder to check in on ourselves and the people we care about. Support the Arbolus Movember team and help build on the 1k raised so far: https://lnkd.in/dG7YG-Um 🤝 Shoutout to Rob McMahon, Ciarán Harrison, Jordan Kelly, Fateem Ahmed, Daniel McAlinden, Álvaro Salvá Lezaun, Marc Castejón #Movember #TeamArbolus

👻 Forget ghosts, try finding customer insights just a few hours before a meeting. In private equity, last minute changes, unexpected calls, and chasing insights can turn any day upside down. The scariest part? Not having the right information when you need it most. With Arbolus, you can skip the jump scares. Immediately access customer insights on thousands of tech companies, so finding customers perspectives is never a nightmare. 👉 Discover more here: https://lnkd.in/de6RdUKW Happy Halloween from the Arbolus team! 🎃 #privateequity #expertnetworks #happyhalloween

You were about to log off for the day… and then you see: “Can you get me some customer perspectives on this in the next few hours?” 🫠 You need insights, and you need them now. Normally, that means endless calls, messy surveys, and wayyy too many open tabs. You’ve heard Arbolus does things differently. Their Customer Insights database instantly gives you access to over 50k+ attributable reviews on tech and SaaS companies. Canopy Video Q&A lets you act on those insights and capture the qualitative perspective you need. In no time, you deliver a complete view of customer sentiment in half the time and at half the cost. That’s how leading funds turn customer voice into their next competitive advantage. Curious to try? https://lnkd.in/dEcBBw7J 👇 See it in action #customerinsights #duediligence #privateequity

Our CTO, Pau Beltran, shared something interesting with me this week: AI tools are not only making engineers much more efficient, but they’re also fundamentally reshaping their role. And as their output scales, engineers need to stay closer to the clients who use what they build. Yes, AI lets them produce 10x more code, but how do they gather 10x more client feedback to know how they can make the tools they build even better? If you’re in sales, this will sound familiar: how do you give your product and engineering managers more exposure to client feedback when most salespeople are naturally protective of their accounts? You like to stay in control of client conversations and limit who gets involved. In reality, the issue isn’t that client feedback isn’t being captured. It is, every day. The challenge is making it accessible to your engineers, and you can’t expect them to dig through HubSpot to find it. Our EU Private Equity Leader Nikunj Agarwal recently came up with a clever workaround using n8n. Instead of bringing engineers into the sales workflow, Nik realised we need to bring client feedback directly to the engineers. Here is the automation Nik built for Arbolus (check out his n8n flow below): >Every feedback call artefact is summarised, segmented and scored >It’s then pushed into Hubspot and uploaded into the contact profile >The summary is posted instantly to engineers in a Slack channel. All Sales needs to do is call clients; all engineers need to do is read Slack. The real value is the discourse that flows in real time. Sales & Engineering sharing instantly and asynchronously without any changes or disruptions to their workflows, fast iterating on user feedback. What automation setups are your commercial teams using? Share in the comments if you can!

Legacy expert networks haven't always looked at BD & origination work kindly; they view it as unpaid and, at best, maybe leading to some due diligence work down the road. We couldn’t disagree more! Last week, Sam Glasswell, Meagan (Foy) Paulhus & I met with tech-focused partners in New York and one thing became very clear: a new way of doing things is emerging, and it’s starting to completely change how deals get done. From Big 4 consultants, to PE firms, and tech specialists, the story they were telling us was the same: financial sponsors want more market insights pre-DD, especially when it comes to voice of the customer inputs. It’s a competitive M&A market, and everyone is looking for ways to rise above the rest, and origination is where it’s really happening. That’s why we’re getting in early, putting Arbolus Customer Insights Database in the hands of our tech partners, giving them access to attributable customer reviews on tens of thousands of tech assets, right off the bat. Long-term wins start with standing out early in a deal. And the right customer data & insights, at the right time, can make all the difference. Interested in learning more? My DMs are open. #expertnetworks #innovation #customerdata #B2B #B2Bdata

What if you, as an investor, could see your portfolio through the eyes of their actual end customers? A few weeks ago, I came back from paternity leave. Things move quickly at Arbolus and a lot of things can happen in just a few months, but what amazed me the most was how much our Customer Insights product had scaled in such a short period. Since May, we’ve added over 50k new reviews on tech vendors to our database: why the user chose this tech product over another, what they are using the product for, what they like and dislike about it, how much they’re spending, and even why they’re thinking about ditching it and going with the competition. We’re making it easy to leverage the customer angle for any due diligence. We engineered Arbolus’ Customer Insights to provide a double win: - For investors: It makes it easy to factor in the customer angle, providing the timely, objective, and off-the-shelf insights needed to build conviction on tech assets quickly. - For experts: It creates a powerful new avenue for them to monetize their domain expertise and experience with tech products. I’m very proud of what the team has accomplished so far, but I'm even prouder of the vision we have and the roadmap we’re building to get there. It’s exciting to be back!! If you want to know more, send me a DM!

We are officially launching the search for our Head of US Private Equity at Arbolus, and it got me thinking about how important transparency is in the interviewing process. Yes, this is a huge opportunity to help our private equity clients modernize their customer due diligence process and accelerate Arbolus's growth in the US market. But let’s be honest, it won’t be without challenges. Growth never comes without obstacles, and I want candidates to see both sides of the journey before committing. A big part of why I joined Arbolus was Sam Glasswell & Will Leeming willingness to be transparent about the journey that was ahead of me. They didn’t sugarcoat the challenges that would come with my role. Instead, we discussed them openly, and it was this transparency that allowed us to create a shared vision of what we needed to work on to hit the ground running together. You can't conquer a problem you don't fully understand. If you are an experienced leader who is ambitious, resilient, and thrives on solving complex, real-world business problems in a high-growth environment, I want to hear from you. Let’s have an honest conversation about what it will take to win in the US market. https://lnkd.in/espFawG7 #Hiring #Leadership #PrivateEquity #Transparency